Secure your belongings, your home, or your U-Haul truck rental with an easy-to-remember letter combination with the 80 mm U-Haul LetterLock™.
Arrived after I moved. Terrible service from “Sam”. Needs training. Customer service is trash and unprofessional especially where he is in the company and my money.
Recommends this product
It works just like a lock should
Doesn’t work?
Recommends this product
Mine came a bit dark (letters not as clear) but the idea is great and much better than a key
Secure your belongings, your home, or your U-Haul truck rental with an easy-to-remember letter combination with the 80 mm U-Haul LetterLock™.
Arrived after I moved. Terrible service from “Sam”. Needs training. Customer service is trash and unprofessional especially where he is in the company and my money.
Recommends this product
It works just like a lock should
Doesn’t work?
Recommends this product
Mine came a bit dark (letters not as clear) but the idea is great and much better than a key
Is the uhaul lock that you sell, the only lock that will work? If not do you have suggestions for a lock for a small box truck?
Hi Robyn! All of our locks will work on our small box truck. I hope that helps!
Can they deliver to me
Hi Georgia! You can choose same day delivery if you are in the states. Otherwise, we can ship to home via Fed EX in both the states and Canada. I hope that helps!
I didn’t reset my wordlock correctly. Is there a master reset word I can use?
Hi Chintan. Please contact 866-277-6855 and we can send over the instructions. Have a great day!
Does this Letterlock Discus Lock fit on the U-boxes?
Hi Rookie! Yes, it does. Have a great day!
Do I need to purchase a lock to secure the door? Does it lock without an external security lock like this?
Hi Anna! Are you asking about a storage unit? If so, yes you need a lock.
Do I keep the lock?
Hi Dave! Yes, this is for purchase only. Have a great day!
Does the code get emailed to me or posted here on the app somewhere?
Hi John. This is a word lock. You will set your combo/code yourself. Have a great day!
What is the original 4 letter code in package?
Hi Ashton. Please send an email to store@uhaul.com and we can send over that information. Have a great day!
How can I find out the combination to the lock on the truck I rent?
Hi Nestor! You would get those details once at the location, while doing the self-check-out. Have a great day!
How to reset without the key In
Hi Sara. Please e-mail store@uhaul.com, we can send you the instructions. Have a great day!
Will a regular lock work on a 15’ truck? (I have several)
Hi Laura! Yes, a regular lock will work. Have a great day!
I forgot the word I set for my letter lock. I there a way I can reset the lock word code on my lock ?
Please email store@uhaul.com and we can send the instructions. Have a great day!
How do I pick up a truck after hours?
Hi Stephen. You can use the app for self pick up after hours. Once the reservation is made, all details will be sent to you. Have a great day!
I didn't reset the code correctly and cannot open the lock. Is there a master code I can use to open it and then reset the code?
Hi Ben. There is not a master code. I am sorry about that.
I messed up something while using the lock for the first time and now unable to get this lock to open. Is there a way for me to open it?
The code should be in "L O C K" position on the tumblers. To reset the lock, ensure it is in this manufacturer position, then turn the rear of the lock to the reset position. Change your lock code, and turn again to lock your new code.
So the door on the uhaul truck doesn't lock, so basically, uhaul makes a customer purchase one right? Can I return it for a refund, I have no use for it afterwards?
Hi Christopher. We only offer returns on items that have not been used. Have a great day!
How do I add a car dolly?
Hi Diane. Please visit https://www.uhaul.com/Towing/.
Hi Diane. Please visit https://www.uhaul.com/Towing/.
Hi Diane. Please visit https://www.uhaul.com/Towing/.
Hi Diane. Please visit https://www.uhaul.com/Towing/.
Will this fit on a uhaul trailer ?
Hello! Yes, this does fit.
Will this lock fit and lock a 6x12 trailer?
Hello Anthony. Yes, this will fit our trailers. Have a great day!
I didn’t reset my wordlock discus correctly. Is there a master reset word I can use?
Hi Alfred. I emailed you some details. Have a great day!
how to change the code
Hi Gerald. If you send your email over to store@uhaul.com, we can send over those details. Thank you.
Does the 15' truck come with a lock automatically or does the truck not come equipped with a lock?
Hi Kim. No, we do not provide locks along with the rental. You can purchase one if you choose to. Have a great day!
Can this lock be used for a 26ft U-Haul truck ?
Hi Ellen! Hi Karissa. This is the ideal lock for use on all U-Haul trucks. Have a great day!
if you reset the password and it wont open can you just get it cut?
Hi Ulonda. Yes. If at a location, they do have requirements for doing so.
Is a separate lock required for a 5x8 trailer?
Hi Ellen! You can lock the trailer however we do not provide the lock however you can use your own. I hope that helps!
Do you have a list of possible word combinations? If so could you send it to me? I see all the other Wordlocks are posted but not for the Discus
Hello there. You can see if wordlock.com has that list. We do not have that, sorry about that.
Will this fit the latch to lock the sliding door of a 15’ uhaul truck?
Hi Karissa. This is the ideal lock for use on all U-Haul trucks. Have a great day!
How does the lock operate?
It is the same as any combination lock, other then you use a word instead of Numbers. Thank you for your question.
How do u reset the lock so It opens
Hello, you would need to go to Wordlock.com if you do not have your packaging. Thank you
Does this model work on the UBox?
Hello, Grace! We do not recommend the WordLock for U-Box containers. Please consider the 1-9/16" Brass Security Lock. Thank you!
What are the two holes in the lock for
Hello, Charles! The holes in the lock are for water drainage, should the lock be exposed to water. Thanks for asking!
I reset the 3.15 discuss lock with my new password , and it won’t Open . It won’t open with your bolt password either . What can I do ?
Hi, Mike! We recommend contacting a local locksmith for assistance opening/resetting the lock. Thank you!
Can this be used on my U-Haul storage unit?
Hi, Landon! Yes, a WordLock can be used on a U-Haul storage unit, however our best recommendation for a storage unit lock is the 2-3/4” Discus Security Lock, which is a keyed lock rather than a combination lock. Thank you!
Have questions or need help?
Chat live with a moving supplies specialist
Buy Online, Pick up in Store orders are typically ready for pick up within two hours of submitting an order. Orders placed after store hours will be ready for pick up the next day. In-Store availability is based on the store inventory and is typically updated every two hours. Orders are held for four days after processing.
Free standard shipping is available on qualifying orders $100 (USD) or more when shipped within the contiguous U.S. or on orders $150 (CAD) or more when shipped within Canada.
Same-Day Delivery:
Our network of friendly neighborhood delivery drivers will pickup qualifying products from your local U-Haul Store and deliver them to your door.* This service is available in most areas on our most popular products. Choose Same-Day delivery while shopping to check availability in your area.
*Delivery fee will be calculated at checkout.
Free standard shipping is available on qualifying orders $100 (USD) or more when shipped within the contiguous U.S. or on orders $150 (CAD) or more when shipped within Canada.
In-Store Pickup Savings! When you pick up your order instead of shipping it to your home, you may see additional savings as some products will be priced lower for in-store pickup.
Same-Day Delivery:
Our network of friendly neighborhood delivery drivers will pickup qualifying products from your local U-Haul Store and deliver them to your door.* This service is available in most areas on our most popular products. Choose Same-Day delivery while shopping to check availability in your area.
*Delivery fee will be calculated at checkout.
Free Shipping on orders over $100
Pick Up In-Store for lower prices on select items
Is the uhaul lock that you sell, the only lock that will work? If not do you have suggestions for a lock for a small box truck?
Hi Robyn! All of our locks will work on our small box truck. I hope that helps!
Can they deliver to me
Hi Georgia! You can choose same day delivery if you are in the states. Otherwise, we can ship to home via Fed EX in both the states and Canada. I hope that helps!
I didn’t reset my wordlock correctly. Is there a master reset word I can use?
Hi Chintan. Please contact 866-277-6855 and we can send over the instructions. Have a great day!
Does this Letterlock Discus Lock fit on the U-boxes?
Hi Rookie! Yes, it does. Have a great day!
Do I need to purchase a lock to secure the door? Does it lock without an external security lock like this?
Hi Anna! Are you asking about a storage unit? If so, yes you need a lock.
Do I keep the lock?
Hi Dave! Yes, this is for purchase only. Have a great day!
Does the code get emailed to me or posted here on the app somewhere?
Hi John. This is a word lock. You will set your combo/code yourself. Have a great day!
What is the original 4 letter code in package?
Hi Ashton. Please send an email to store@uhaul.com and we can send over that information. Have a great day!
How can I find out the combination to the lock on the truck I rent?
Hi Nestor! You would get those details once at the location, while doing the self-check-out. Have a great day!
How to reset without the key In
Hi Sara. Please e-mail store@uhaul.com, we can send you the instructions. Have a great day!
Will a regular lock work on a 15’ truck? (I have several)
Hi Laura! Yes, a regular lock will work. Have a great day!
I forgot the word I set for my letter lock. I there a way I can reset the lock word code on my lock ?
Please email store@uhaul.com and we can send the instructions. Have a great day!
How do I pick up a truck after hours?
Hi Stephen. You can use the app for self pick up after hours. Once the reservation is made, all details will be sent to you. Have a great day!
I didn't reset the code correctly and cannot open the lock. Is there a master code I can use to open it and then reset the code?
Hi Ben. There is not a master code. I am sorry about that.
I messed up something while using the lock for the first time and now unable to get this lock to open. Is there a way for me to open it?
The code should be in "L O C K" position on the tumblers. To reset the lock, ensure it is in this manufacturer position, then turn the rear of the lock to the reset position. Change your lock code, and turn again to lock your new code.
So the door on the uhaul truck doesn't lock, so basically, uhaul makes a customer purchase one right? Can I return it for a refund, I have no use for it afterwards?
Hi Christopher. We only offer returns on items that have not been used. Have a great day!
How do I add a car dolly?
Hi Diane. Please visit https://www.uhaul.com/Towing/.
Hi Diane. Please visit https://www.uhaul.com/Towing/.
Hi Diane. Please visit https://www.uhaul.com/Towing/.
Hi Diane. Please visit https://www.uhaul.com/Towing/.
Will this fit on a uhaul trailer ?
Hello! Yes, this does fit.
Will this lock fit and lock a 6x12 trailer?
Hello Anthony. Yes, this will fit our trailers. Have a great day!
I didn’t reset my wordlock discus correctly. Is there a master reset word I can use?
Hi Alfred. I emailed you some details. Have a great day!
how to change the code
Hi Gerald. If you send your email over to store@uhaul.com, we can send over those details. Thank you.
Does the 15' truck come with a lock automatically or does the truck not come equipped with a lock?
Hi Kim. No, we do not provide locks along with the rental. You can purchase one if you choose to. Have a great day!
Can this lock be used for a 26ft U-Haul truck ?
Hi Ellen! Hi Karissa. This is the ideal lock for use on all U-Haul trucks. Have a great day!
if you reset the password and it wont open can you just get it cut?
Hi Ulonda. Yes. If at a location, they do have requirements for doing so.
Is a separate lock required for a 5x8 trailer?
Hi Ellen! You can lock the trailer however we do not provide the lock however you can use your own. I hope that helps!
Do you have a list of possible word combinations? If so could you send it to me? I see all the other Wordlocks are posted but not for the Discus
Hello there. You can see if wordlock.com has that list. We do not have that, sorry about that.
Will this fit the latch to lock the sliding door of a 15’ uhaul truck?
Hi Karissa. This is the ideal lock for use on all U-Haul trucks. Have a great day!
How does the lock operate?
It is the same as any combination lock, other then you use a word instead of Numbers. Thank you for your question.
How do u reset the lock so It opens
Hello, you would need to go to Wordlock.com if you do not have your packaging. Thank you
Does this model work on the UBox?
Hello, Grace! We do not recommend the WordLock for U-Box containers. Please consider the 1-9/16" Brass Security Lock. Thank you!
What are the two holes in the lock for
Hello, Charles! The holes in the lock are for water drainage, should the lock be exposed to water. Thanks for asking!
I reset the 3.15 discuss lock with my new password , and it won’t Open . It won’t open with your bolt password either . What can I do ?
Hi, Mike! We recommend contacting a local locksmith for assistance opening/resetting the lock. Thank you!
Can this be used on my U-Haul storage unit?
Hi, Landon! Yes, a WordLock can be used on a U-Haul storage unit, however our best recommendation for a storage unit lock is the 2-3/4” Discus Security Lock, which is a keyed lock rather than a combination lock. Thank you!