Important Things to Tell Your Moving Help Providers

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When you hire Moving Help, there are a few important details that will help both parties ensure that your move goes as smoothly as possible. The following suggestions will help your Moving Helpers understand the complete details of your move and allow them to come as prepared as possible to do a job well done.

First Things First: Get in Touch with Your Moving Helpers

About 24 hours before your move, your Moving Helpers will reach out to you to confirm the details of your move. They will also verify a start time that works for both parties. Be sure to confirm a preferred contact method so you can stay in touch throughout the course of your move.

6 Important Things to Tell Your Moving Helpers

1. Are there stairs in either location? If so, how many flights, and is there an elevator?

Stairs are always tricky, even for seasoned moving professionals. That’s because stairs add to the amount of time that is needed, and the caution with which your items are moved. Simply put, the more stairs, the tougher and more time consuming the move. If there’s an elevator, that changes things as well. These are important details that you Moving Helper will need to know before arrival so they can plan accordingly.

2. What heavy furniture or appliances will be moved?

Heavy furniture and bulky appliances are often cumbersome to maneuver through homes and apartments, and eventually load into your moving truck rental. Most Moving Helpers are not prepared to move large items like hot tubs or pianos without special planning. They may require extra crew members, additional tools, or more time than orignally was planned. It’s better to ask your moving professional if they can handle oversized items ahead of time rather than assuming and causing a less than ideal moving experience for all involved.

3. When it comes to rental trucks, size matters

The size of your moving truck rental, trailer, or portable moving container is an important detail because it gives your Moving Helpers an idea of the scale of your move. It’s also helpful for them to know what space is available to work with ahead of time.

4. Are there any parking restrictions that would hinder the helpers from accessing your location?

A lot of times, apartment complexes have parking restrictions or limits due to space or location. You want to avoid any conflict with management or local authorities, such as police or fire department. Check with your landlord or leasing agent to find out which restrictions may be troublesome and share it with your Moving Help professionals.

5. Are your household goods going to more than one location?

Informing your Moving Helpers of multiple locations (such as a self-storage unit) is important information to have because traveling to multiple locations requires more time. This information is also helpful when your truck is being loaded. Knowing which location is first will determine what items go in the truck last.

6. What moving supplies do you already have on hand?

Giving your Moving Helpers a head's up that you have helpful moving supplies such as dollies, Mover’s Wrap, and moving blankets is a game changer. Now, they know all they need to bring is their muscle and know-how!

Once you've let your Moving Helpers know the important details regarding your move, you can be sure your move will go smoothly!

What if I need to make changes to my order?

If you need to make any last-minute changes to your order, contact your provider directly using their preferred contact method. If you’d like to make changes such as adding hours, changing your moving date, or adding services, you can do so on your Customer Account on uhaul.com or the U-Haul App.

Ready to get moving? Hire Moving Help today!

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