How to Pay Your Storage Unit Rent

You’ve signed all the paperwork and have packed your storage unit full, but how do you make your monthly payments? U-Haul Self-Storage facilities offer several convenient options that make paying for your storage unit quick and easy!

In Person

If you’d like to pay for your storage unit in person, visit your storage facility during office hours and a team member will assist you with your monthly payment.

Over the Phone

If you prefer to speak to a U-Haul team member directly, you can pay for your self-storage unit over the phone by calling your storage facility during office hours.


Online payments are a fast, easy, and convenient option that can be done wherever you are. No need to make time in your day, worry about office hours, or wait in line when you can pay your monthly storage rent completely online!

To pay your self-storage unit online, create or log in to your U-Haul account, navigate to My Rentals/Reservations to find your active storage rental. Select the Pay Rent button and choose one of the payment options provided.

Additional Account Benefits:

  • Set Up Rent Reminders
  • View Payment Receipts
  • Enroll in Auto Pay
  • Add People for Authorized Access
  • View Storage Facility Information & Map
  • Manage Insurance Coverage
  • Update Personal Information

Auto Pay

Get peace of mind and never worry about rent due dates by enrolling your storage unit in auto pay. To set up auto pay online, create or log in to your U-Haul account. Select My Rentals/Reservations to find the contract number for the storage unit you’d like to add to auto pay. Select Manage Auto Pay and fill out the information to enroll your storage unit on auto pay. You can also set up auto pay at the storage facility during move-in or anytime during office hours.

What Payment Methods are Accepted?

All major cards are accepted (VISA, Mastercard, Discover, AMEX), along with cash, checks, and ACH payments.

When is My Storage Rent Due?

Your storage rent is due every month on the date your move-in occurred. For example, if you moved in on the 15th, your next month of rent is due on the 15th the following month.

My Storage Unit is Not in My Account

If you are logged into your U-Haul account and you do not see the storage unit that you are renting, go to Find My Storage Unit and enter your storage unit information to have your storage rental linked to your account.

Late Payment

If you miss a payment or are late on rent, you will be charged a late payment fee that varies by location. Be sure to take note of your storage facility’s office hours and when your due date is. To help avoid late payments, enroll your storage unit on auto pay or set up rent reminders on your U-Haul account.

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