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Colinda L | Overall ExperienceSelf Storage Units in Dartmouth, NS, B3A1J7
U-Haul Moving & Storage of Dartmouth
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- 4.0 Average Customer Rating
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Was advised @ time of securing my unit that I would need a security swipe card to access my unit without setting off alarms. Upon checking in I was informed no card needed, just stop by to get the gate key for my area of units. Just return (this) gate key before 7pm. I said wouldn't others need this key? She said yes, but just return it b4 7pm, closing time. After seeing my unit, with the games that secure this area wide open, I went to return the gate key. She informed me I would need to sign the key out and then back in into a log book. I asked if the security gates are aleay open and she said during open hours. I asked why I need to sign the key out and in and she said I don't need to. Why all of this unecessary verbiage? Also within my storage drive up access the rolled insulation in my units being is falling down and half missing. Pretty sure I should not be Subject to that matter falling from the ceiling as a matter of health. For $250 / month I would expect way better than this! Kurt Weber 248 819 1151
Kurt W | First ImpressionsStaff was friendly, unit easy to locate, pleasant experience
Russell E | First ImpressionsWe never moved in as we decided the unit you offered us was going to be to small. That is why we had to cancel.
Jennifer w | Overall ExperienceContract states unit access unil 10pm. Access only available until 7pm, granted by signing out a single main door key that was always pocketed by another customer. This made gaining access a multi step process, requiring a physical key to access the facility. Drasti was very nice, as was the guy with glasses and a beard that worked in the yard. The older gentleman was very rude and unprofessional. Pricing was higher than most competitors. Overall a bad experience
Dan D | Overall ExperienceYes - we had a storage unit for 14 years and all interactions were great. Of course the price increased over those years which was a bummer but all staff at all times were helpful, courteous and respectful. The check out team yesterday were great.
KATHRYN J | Overall ExperienceMy belongings had been in storage for over 4 years. Everything was in perfect condition when I unpacked the storage boxes. Literally just like the day they were first put in storage.
steven g | Overall ExperienceWhen I arrived to pick up the truck and confirm my storage unit, I was told they did not offer the free month nor the free lock. He tried to say the only available unit was more expensive then I reserved. But when I kept saying what did I reserve he finally said he had one at the price I reserved. Then offered me the free lock but told me no free month.... I am going to another storage unit company within the week and will be disputing the charges with my credit card. Not only is the other company cheaper, the unit is bigger. 10*10 for 187 plus tax per month with a month free.
Ian M | First Impressionsstaff were amazingly helpful and friendly. had interactions with r seperate people and every interaction was stellar, great job people!
DONZELLA A | First ImpressionsStaff was friendly but had to ask why the alarm kept going off everytime I opened my locker. Till I asked and the gentleman was nice enough to tell me that I had to swipe the card everytime I entered and left the building.
FRASER C | First Impressionswould definitely use this location again.
Sean W | Overall Experiencewe are happy
richard m | First Impressions