While old, the facility and storage room were fine for my needs, as they were not long term (just 2 months). The staff was helpful, especially since they seemed greatly understaffed. I had two issues. The first was there were always U-Haul trailers or customer cars blocking the loading door. I had to ask someone to move each time I tried to access my unit. So ‘loading only’ spaces would be a great idea. The second issue was that my promo was not honored. When I booked the unit, I also booked a truck so I was eligible for one month free storage. It didn’t show up on my contract, so I went in the same day to get it updated. The person working said he could not make that change and that I’d have to contact the GM. I went back 2 times to get this rectified but he wasn’t there. When I went to close out the unit, he was on duty, so I asked him to apply the credit. He was a bit abrupt and said ‘this was two months ago, I can’t do that - ‘. He told me I needed to have come back or call right when it happened. I explained to him that I did just that and the person working told me that they couldn’t help and to come back and talk to Jimmy (which I attempted several times). He then told he me works 6 days a week and, again, that he couldn’t give me the credit. I was quite disappointed.
Julie P | Overall ExperienceSelf Storage Units in Portsmouth, NH, 03801
U-Haul Moving & Storage of Portsmouth
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
4' x 7' x 7'Miscellaneous Storage
Size Guide- Rate:
-
$114.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $114.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$159.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $159.95 Per Month
1 Unit Left!
Split Level Storage
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![Example storage unit layout]()
Small
5' x 8' x 6'Miscellaneous Storage
Size Guide- Rate:
-
$114.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rate:
- $114.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
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![Example storage unit layout]()
Medium
9' x 8' x 7'1-2 Bedroom Home
Size Guide- Rate:
-
$189.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Climate
- Rate:
- $189.95 Per Month
1 Unit Left!
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great staff and fast check in process!
Hayden P | First ImpressionsSuper friendly and efficient!
Andrew L | Overall ExperienceEVERYONE I INTERACTED WITH THERE WAS GREAT!! Friendly, knowledgeable, went out of their way to find a space that was accessible for me. VERY GRATEFUL AND PLEASED🙏🏻🙏🏻🙏🏻🙏🏻
PATRICIA P | Overall ExperienceStaff wad really understand and helpful through the whole process
Lateasha M | Overall ExperienceBranden was FANTASTIC!!! Helped me find an accessible unit amd walked me through the whole process of coming and going . Very friendly and patient. EXCELLENT SERVICE🙏🏻
PATRICIA P | First ImpressionsVery helpful and went out of his way to be accommodating. Love the crew at Portsmouth UHAUL.
SHAWN S | First ImpressionsThere was always a problem with the elevator doors not closing properly so the elevator would work??? Seems the latch was broken on the second floor for over 4 months and I was tired of having someone hold the door while someone else pushed the button to the elevator. Moved everything to more operative storage space.
DENNIS B | Overall ExperienceJim and his entire team are professional and great to do business with. I’ll be back!
larry l | Overall ExperienceJack was very helpful throughout the entire process of moving out and helping with setting me up with other rentals (Trailers). He is a good person with a very good sense of humor. Will deal with him again in the future.
MIGUEL M | Overall ExperienceFacility is clean and well maintained. I find the prices expensive and it seemed as though every few months I would get an email that prices are increasing again and again.
Laura C | Overall ExperienceHelpful, courteous, & efficient!
Emi L | Overall ExperienceJames has been awesome to work with and is so great with customers. Highly recommend working with him!
Carson D | First ImpressionsElevator doors were not closing properly to make it work properly
DENNIS B | Overall ExperienceLoved it for the Short term use I had. However, the cargo lift elevator needs a ramp on the ground level & the triangle steel barrier is horrible to get over while loading carts. This took two strong people to lift over the barrier. Other than that it was great. Thank you.
Kathleen A | Overall ExperienceUhaul is the The only way! I’m very satisfied with them all the time I use them. I have an outside storage that’s the only , Cause there’s no availability. Otherwise, I use Uhaul whenever I can or I need. James Knows his product and what he can do for You.
HEATHER L | Overall ExperienceElizabeth was fabulous!
shawn m | Overall ExperienceJames Tomlinson was absolutely amazing to work with. He was knowledgeable, helpful and so friendly. He has a wonderful sense of humor! I initially went to get boxes and tape. James talked to me about your wonderful storage units and I was sold! We also rented a truck during this move and that was a seamless process as well. The rest of Jimmy’s staff was fantastic to work with too! I would recommend this facility and team to anyone who has a moving or storage need. Thanks Portsmouth UHaul! Thanks James Tomkinson!
Elizabeth B | Overall Experience