Manager/staff was very friendly and helpful

The gentleman working at the uhaul facility on portsmouth nh on April 18th at 9 am was absolutely wonderful! He was kind, efficient, helpful, and enthusiastic. Especially during times like these, it was comforting to have such a friendly face to help me out. In terms of uhaul as a company, I was thrilled to receive my first month of storage for free. It really was a huge help in the midst of the pandemic.

Ryan super helpful and professional

Question 5 is not relevant to my move in. Normal hrs

I have been a customer for many years and think that the facility is top notch and run by friendly and helpful people. Any questions I had were answered quickly. I would recommend this facility to all

My only complaint is the damage due to mice.

Very friendly helpful staff! Certainly will use again and recommend!

I could not access my storage unit because of equipment and lack of snow removal, very dissatisfied

Janet and Gabriell are some excellent people to be serviced by. Great personalities, not lazy, empathetic, humerous, professional and down to earth. Keep up the great work ladies. My experience fab!!!

Great People to deal with. Little trouble with their systems but very helpful, cheerful and friendly.

The climate controlled storage was not controlled properly. All of our boxes and many other items show signs of high humidity including mildew. Read the fine print; 1 day or 30 days is the same price.

Ryan is a terrific asset and is hard working, knowledgeable, and friendly. The female employee whose name escapes me was also pleasant and efficient.

I was really surprised by the long wait upon arrival. We didn’t see anybody even after a 15 minute wait. Once we were finally greeted the entire process of getting the storage unit took far too long.

Rent here many times. Always a good experience.

ID card is helpful, but should not have to swipe both down and up to activate. Appreciate leaning of lock (even though we had our own). Appreciate availability of addtl locker; not needed

great service!

The process was simpler than expected. Ryan was efficient and friendly and made it easy and comfortable to do business with. I will recommend Uhaul in Portsmouth.

The staff were totally amazing super helpful very friendly.

Rick the general manager is awesome!

I gave four stars because of mice droppings.

Friendly and helpful service from all employees.

Both the FL and NH franchises did well.

I had a wonderful experience with this U-Haul facility and staff. I wish more companies were like these guys and I could give them 10 stars!

Outstanding staff!

Every aspect of my moving experience was made “outstanding” with UHaul and staff!