There was an issue with theft and uhaul refused to Adress it. No call back. The obvious was there reports weee made and still nothing. Poor customer service on the claims end.
alisa m | Overall ExperienceSelf Storage Units in Russellville, AR, 72802
U-Haul Moving & Storage of Russellville
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Incredible staff and facility. Always went the extra mile for Van rentals and storage. Highly recommend. Best place in Russellville!!!
Mike W | Overall ExperienceWhen I originally opened my storage unit, I was paying around 120-130 dollars a month for it. By the time I closed my storage unit out, I was paying almost 170. Every time I turned around I was getting emailed that my storage payment was increasing. I did not have access on weekends when I was able to visit and that used to be available to me. Could never get ahold of anyone if I needed anything. Will not use this storage facility again and would not recommend it.
Steven F | Overall ExperienceWe used the unit for storing our college students furniture and other things so we did not have to take it all back home.
Shawn R | Overall ExperienceProrate when you rent, but they don’t when you move out, would nice to get a partial refund when you are just charged for the month and then move out a few days later.
Krista E | Overall ExperienceJeff was not only reliable and helpful, but he went above and beyond for me. Especially when I got injured causing me to be unable to work. He helped me tremendously with figuring out a solution. Even stopped eating her crackers just to give me the best customer service available! Highly recommend and will be back whenever I need more services!
SHAI B | Overall ExperienceI wish it was a little easier to access the areas. The walkways are little narrow for some items.
Jessica C | First ImpressionsJeff was very friendly and helpful. I also rented a box truck and Jeff was very helpful on that deal. I can’t think of his last name but he’s an old Oakland Raider’s fan. Thanks Mr. Jeff.
Jerry K | Overall ExperienceThe experience I had with the general manager was not very good. He treated me badly and he is very racist. A general manager cannot do that.
RONALD P | Overall ExperienceLocation has an issue with their units not disarming but otherwise great facilities.
GARRETT S | First ImpressionsStaff and facility are top notch. Enjoyed my storage unit immensely. Would highly recommend for any storage needs.
Melinda L | Overall ExperienceStaff was very friendly and helpful and patient. Super clean and well maintained. Reasonable price. Thanks
TINA L | First ImpressionsGreat place to do business. Always helpful and friendly. I wouldn't go anywhere else. Thank you Howard! You and your staff are great!
KERRY R | Overall ExperienceMr. Manager isn't very good. I don't know why they have him as a manager. His attention isn't good. He was in a fit of rage and treated us badly. That's not what a manager does.
RONALD P | First ImpressionsMy fav storage place EVERRRRRRRRR. The temp control and access is top notch
FREDERICK R | Overall ExperienceHoward and his staff were extremely helpful and easy to get along with.
KERRY R | First Impressions