Nothing that I could seeJustin W.
Moving Truck Rental in Russellville, AR at U-Haul Moving & Storage of Russellville
Russellville, AR 72802
(Old K-Mart building)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Russellville, AR 72802
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Have stuff together. I waited 2 and a half hours to get my keys and come to find out they lost the keys so they gave us keys to another truck with someone else's name. Then gave us a truck with empty gas. Then kept us waiting. We were suppose to pick up at 830 got there at 815. Didn't get our truck til 11. Awful experience. Thankfully lilie Adams came and saved the day by getting us a truckJames J.
The U Haul website advertises that you get 30 miles with the vehicle rental and then you pay $.79 per mile over that. I was not given the 30 miles with my rental. I feel all U Haul dealers should follow the same criteria because I was not aware of this until turning the vehicle in.Wendy L.
Two men were were at their desk but only Will was acknowledging people and helping customers as they came in. The other man simply sat and stared straight ahead and answered the phone. When I approached him to see if he could help me he said I would need to wait for Will. My wait time overall was 30 minutes. There was only another person ahead of me.JEAN F.
The equipment was damaged had to send in pictures, a representative was texting wanting the equipment back early because she reserved it to someone during our 24hour rental when I called to complain she hung up on meSTEVEN E.
Had a great experience, will rent again.Katrina H.
Nothing; I have rented here before, and I continue to be grateful fro your excellent operation.Roy S.
The customer service was horrible I think the lady's name was Lizzie she doesn't deserve a job with u haul she had a bad attitude from the moment I walked in the store needless to say we was both cursing each other out by the time I left it was very unprofessionalMikel C.
There wasn't enough uhaul available so I had to upgrade to a larger size/more money. It wasn't easy to return the vehicle after hours.Tehya M.
All employees were very polite and professional. The item rented was clean and in good condition.LEO G.
Really helpful people would definitely use againJEROME K.
Hands down the absolute worst customer service I've ever experienced. Donna was extremely disrespectful. They didn't stand behind their agreement and aren't held to quality standards that a business should be. I was informed that they do not listen to corporate office. They make their own decisions. The initial reason I used this company was a lack of two men and a truck in this area. They charged a cleaning fee when this truck required no cleaning but couldn't produce documentation of the cleaning that was needed. Awful business management.TAMMY S.
Quick, friendly, helpful service. Good equipmentPatricia A.
Everything about the transaction was great. Had no issues. Very friendly and helpful.James M.
Great experience and every person we worked with at this location was amazing!DARRAL G.
Nothing that I can think of. The staff was alot of help, made helpful suggestions and was very kind.NANCY D.
Very nice people the service was excellentRolando G.
The Russellville location is an excellent store. Although the call centers need much work. My call was redirected to an out of state call center, which got almost the entire booking WRONG. Wrong location, (how do you hear Paris when I said Russellville.?) Then the time was wrong. ( i stated 9am "when the store opens on Sunday) but was booked for 9pm.?? The store employees are wonderful and very helpful. This is my 3rd rental in 2 months. I will continue to use this store, but probably not the call centers.!Jo W.
Very good staff. Very helpful.Stephen C.
Great customer service, employee was very attentive and professional.Pha H.
Very easy to rent from. Might need another rep during busy times. Clean store and equipment.James H.
Accuracy could be improved. I was initially told that extra mileage would be charged at 29 cents/mile, but later on the actual contract it said 40 cents/mile, which is a big differenceAniruddha C.
Very nice employees and very helpful. Couldn't ask for a better experienceChristopher K.
CANT THINK OF ANYTHING THIS VISIT WAS AWESOMEBilly P.