Upon arrival the latch was not connected to the door. After entering storage unit I found that all my furniture was wet and moldy. When I moved from unit 37 ( because 37 was rusted out and needed repair work) I said to the assistant manager is unit 29 safe and has it been repaired , because last fall I could not enter 37 because from 27-37 there was a major flood of water. He said everything had been repaired. I moved that furniture from 37 to 29 at the end of May. We had several down pours of rain in June and July. Unit 29 has leaks and caused over $2000 of brand new furniture to be destroyed. You manager Jessica said it was nothing that she can do about it and was not sympathetic nor caring about my lost. I demand to talk to someone about this situation. Not happy Diana
Diana S | Overall ExperienceSelf Storage Units in Toledo, OH, 43615
U-Haul Moving & Storage at Reynolds Rd
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great staff. It’s good to see continuity. I believe Stephanie has been at this location over five years. UHaul must be treating their staff well!
Kevin H | First ImpressionsStaff very professional and helpful
Karen E | Overall ExperienceThank you all for helping with our transitioning to life in Toledo. We much appreciate your helpfulness and friendly welcome.
JANICE J | Overall ExperienceThank you for all the friendly help.
JANICE J | First ImpressionsJessica and her staff were very helpful and great customer service
Tierra J | First ImpressionsJessica was professional and courteous!
Joseph A | Overall ExperienceI will never ever use you all again.
David R | Overall ExperienceThe team was young, knowledgeable, professional and friendly. It was a joy to see our young ones stepping up and running a business
Diana S | First Impressions