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ken m | Overall ExperienceSelf Storage Units in Versailles, KY, 40383
U-Haul Moving & Storage of Versailles
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Storage Customer Reviews
- 4.0 Average Customer Rating
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My unit had trash in it and when I complained the young lady said "what ever". For the price, I expected a CLEAN unit. Another worker there, said it would be cleaned right away. I waited for some time, and no one showed up to clean out the trash so I did it myself. I did appreciate the free lock and key. The hallways were very clean but a lot to trash on the floor, in the little area for disposable/left behind items. It seems workers just do the bare minimum. It's just not something I'm used to, coming from a country that believes in cleanliness. Maybe it wouldn't bother others.
TAMARA P | First ImpressionsLoved the convenience and experience. Got immediate help with my upgrade to a larger unit and was so pleased. Amazing facility (although the bathroom was a little rough at the time we moved into the facility). 10/10 best storage facility I have been with and highly recommend. My family decided to move as well after seeing how much we loved this place & all the amenities with the unit. Highly recommended and such an easy and swift process.
Nicole K | Online Move InConvenient supplies; good temperature, and always felt safe and clean.
Elizabeth I | Overall ExperienceNo free storage, when told we would have free storage online.
Kelli B | First ImpressionsKeon was extremely helpful and had a great attitude. 5 stars for Keon
boyd h | Overall ExperienceEverything about my experience was excellent. The staff were helpful and friendly, but unfortunately I now have roaches, which I never had before storing here.
SEAN W | Overall ExperienceBathroom was always dirty.
Rodney C | Overall ExperienceRachel was the biggest help to me! I did have a problem on initial check in of not having the security check in explained fully to me.
CHERYL B | Overall ExperienceGreat staff!
Douglas S | Overall ExperienceKeionne was not helpful on my first trip to use the unit. He didn’t offer to show me how to get in and out. I got in but the next time I came I was locked out. He said I had to sign in at the ALARM SYSTEM. which thought I did. He did not explain there were 2 different key pads to do. And he acted like I asked him to walk 100 miles in order to show me.
CHERYL B | First Impressions