Workers need to actually do as they say they will/would. Has some room for improvement but ok.
JOSEPH W | Overall ExperienceSelf Storage Units in Lexington, KY, 40511
U-Haul Moving & Storage of Masterson Station
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
-
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$74.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $74.95 Per Month
-
Small
5' x 6' x 10'Miscellaneous Storage
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$84.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $84.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$114.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $114.95 Per Month
-
Medium
7' x 10' x 10'1-2 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$134.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $134.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
10' x 8' x 10'1-2 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$154.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $154.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$179.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
*Pole Inside Unit
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $179.95 Per Month
-
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$189.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $189.95 Per Month
-
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$189.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- ADA
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $189.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$219.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $219.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
Drive Up Storage
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I forgot the man's name he drove all the way to my apartment and got my signature to end storage and receive refund on being charged for another month there is no way I expected a company to blow my mind I thought I was going to be pulling my hair out Rick I think
Jack D | Overall ExperienceVery happy with my experience at U-Haul of Masterson Station. The staff were always very helpful. The facility itself is clean and secure. The move out process was very easy as well.
Theresa D | Overall ExperienceThe only thing I can pick apart at all of my experience was every time I opened my unit it would set the alarm off even though I checked in and everything everytime. Reading some of the literature I don't think that's supposed to happen if you check in properly so I don't know what's going on there. It makes me think that alarms are brushed off if they are that common.
TRAVIS G | Overall ExperienceAtrocious, unnecessary check in procedure that involves reading a giant board full of unrelated information and vague threats to find the one sentence which gives a hint to enter an access code into a specific unmarked keypad. Keypads are placed randomly near the 12 doors (none of which you can actually use) but you need to enter a number into the specific, unmarked keypad that is 2 feet away from the door keypad. Then you have to use the door keypad. Did I mention they are 2 feet away but still both have to be used? Also if you don't use them correctly, the info board full of threats states they can bar access on your next visit. This super secure and secret keypad (sarcasm) is the only security present, so anyone can access the area at all times of the day/night. Narrow aisles that are half blocked by water fountains. Fire code violation I'm sure. The narrow near useless carts won't even fit past the water fountains. People's unwanted items left in piles by the carts When I finally tracked down an employee to show me the super secret keypad that had to be, inexplicably, used first, they were dismissive and rude. Sorry you have to answer the same question a dozen times a day. Put up better, simpler signage. Maybe, ENTER ACCESS CODE HERE First would be a good start.
Michael W | Online Move InLike the variety of sizes of the units
ROBERT G | First ImpressionsGreat service
Patrica C | First ImpressionsThey’re all friendly, well maintained business, very clean
leann s | Overall ExperienceGreat
Eric P | Online Move In