Far too expensive
Margaret W
Kendal Karn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cuba, NY 14727
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Had to pick up at this location because app told me my usual location did not have trucks. Not true. 20 miles out of my way. Now this location doesn't have truck size I reserved and I have to get bigger one more money. Told I would get a mileage discount for my 2 day rental. Then storage reservation canceled upon arrival. Then called and told police would be called for stolen vehicle. I was on phone with corporate who assured me I would be okay to return and charged for extra day plus mileage. The henrietta drop off place that was recommended repeatedly called and left me nasty messages. My reservations and saved quotes were both deleted on app and they blamed corporate. I use uhaul alot and have had great experiences until this one. My bill is aorox $250 over charged and thats not including the discounts they promised while infact costing more.this location had 1 truck and 20 small box trailers in the lot. They are closed on Sundays and are charging per calander day rather than 48 hour or 24hr increments. On the final bill contrary to what is quoted which is 24 hour increments. 1 day equals 24 hours no matter how you slice it. The guy at check in was nice operator on phone was ridiculously rude.
AIMEE KI used the app to return the trailer due to being after hours. The location was well kept and easy to maneuver in.
DANIEL GIssues with the truck ignition malfunction parked causing lights to flicker on and off
RIVER RReturning the vehicle was difficult since we did not have the phone that was oringally used to set up the reservation. There should an alternative way to return.
PETER C