They were awesome
DYLAN C
Family Funsports
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenwood, IN 46142
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Customer service was excellent and by far exceeding my expectations! I even had a little billing issue due to U-Haul website outage and Nathan Atkinson was quick to find a remedy and was extremely kind about it. Great work!
Drew DWorker took my key and said they would email my receipt in 20 minutes. We didnt get our receipt for several more hours. We called several times and was hung up on once then during future calls a recording said they were no longer accepting calls. We were afraid we would get billed for an additional day. Could have been better.
WILLIAM ROnce arrived was told that the car hauler was not there yet and that we would have to wait then the guy looked in the parking lot seen the car hauler gave us. The truck key went to go hook up the truck to the car hauler and the car hauler had a tail light hanging out on top of that the trailer cord connection did not work so brake lights and hazards did not work they had somebody that was a mechanic at a store next-door to the store I was at and the guy came out fixed. The wire hanging from the tail light drilled holes put screws in the tail light to hold it in place and had to replace the trailer cables on the trailer definitely would not ever recommend that location to anyone unless they wanna wait an hour before getting into a vehicle or renting anything from this place. Poorly managed definitely needs to be looked at by corporate so something can be done.
RAYMOND JExcellent, neighbourly customer service
ANTHONY C