Technology is crucial for building and maintaining your business. You don’t have to be an expert or computer scientist to make it work for you. Choosing the right technology will make it effortless to integrate into your business.
Manage Your Business Online, Anytime
Finding a business management tool that’s convenient is important, especially if your self-storage facility runs 24/7. You can’t be on site for every moment. Instead, use WebSelfStorage Business Platform where you can access information about your facility day or night, from a smartphone, tablet, or computer.
In addition, your facility will be featured on the U-Haul site gaining instant exposure to millions of customers searching for storage. Your listing will include real time pricing and availability of your units allowing them to start the move-in process online. Control the pricing of your units remotely with an option to schedule rate changes. U-Haul will also allow you to take advantage of Safestor® tenant insurance that limits your liability of any damage or loss to customer belongings. Customers are able to book one of your units and purchase the insurance, where you will be paid automatically, upon transaction. It’s a win-win for you and your customers!
Furthermore, an interactive, color coded site map of your facility will be created and available for you to use as you walk throughout the facility. You’ll be able to click on any unit to access and manage customer information. On-site or off-site, you are in the know!
Transacting at Your Fingertips
The days of managing a cash register are over. Most customers expect the convenience of online payments. Luckily, WebSelfStorage® can assist them through strict payment card industry standards where customers can safely manage their account online, including:
- Rent Payment (Major credit and debit cards, electronic check payments)
- Schedule Automatic Payments
- Review Payment History
- Sign Rental Contracts
- Print Receipts
- And More
The fully integrated payment processing system has one of the lowest rates in the industry at 1.29% with no hidden fees, no monthly statement fee, and no third-party merchants to work with. All that, plus, access to 60 facility reports, a robust accounting interface, an integrated point of sale system for retail sales, and when your customers aren’t paying- an auction management feature!
Support & Manage Your Business’ Customers
Keeping your customers updated on your business is easier than ever when you have automated letters, emails and text messaging. WebSelfStorage® has it all and over two dozen customizable letter templates to save you even more time. The data it provides can be used to analyze data and increase the efficiency of your advertising campaigns, gaining you more customers. WebSelfStorage® also helps you support your employees with instant messaging, creating and sending them “to do” lists, and schedule reminders enhancing your customer’s experience.
Bonus Features
Support Services
Running a self-storage facility means being available for your employees and customers. When you can’t, WebSelfStorage® has support services such as online technical support that can be reached through live chat or a phone call with a U-Haul contact center representative to handle customer inquiries about availability, rates, and reservations.
Multiple Locations and Users
WebSelfStorage® can help you manage multiple locations. Toggle between them and generate group reports or individually. Your employees can help with anything on the platform, too. Assign specific role privileges choosing which actions a user can perform and what information they have access to.
Security Covered
Your gate kiosk and security system software will easily interface with your WebSelfStorage® software and send signals based on your facility requirements.
Mobile Advertising
Leverage your brand, increase foot traffic and fill your storage rooms with the U-Haul Storage Affiliate Advertising Van®.
Try it For Free
Purchasing new tools for your business is risky. Don’t worry, you can try WebSelfStorage Business Platform® for free giving you the confidence you need knowing you made the right decision. Once you see how much it helps, check out all of the other ways U-Haul can enhance your self-storage business.
