Customer did not leave a comment.Joseph M.
Customer Reviews for Lady Bugg Cleaning LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Ellen F.
Customer did not leave a comment.Willam S.
Customer did not leave a comment.Mary L.
have better locks, have service when needed, rate was not great I only use the truck for a short while and I had to pay extras. Not good, customer service on the phone was not useful, had a hard time getting the truck. I can say more but I don't have the time.Jose L.
The locks to get into the key was rusted and took some doing to get it open.NANCY W.
Be open during your advertised business hoursMarc C.
The location was excellent. The U-Haul app ux however leaves a lot to be desiredPeter M.
Easy pickup and drop off at a convenient location!AMANDA D.
Customer did not leave a comment.James M.
Easy & localFRANCIS S.
The virtual check-in experience was very very bad. Its complicated, lengthy and slow. I suggest people taking in consideration that the process might take 30min. Basically Uhaul has transformed a process that should take 5 to 10min into a 30min frustrating experience where as a customer you are doing their job for them. Additionally, the key lock where the truck key was kept was rusty and so hard to open that I was not sure if I had the right combination. Apart from the frustrating check-in, the truck was in very good conditions.Pablo B.
The lock was a little difficult to get open even when all letters were alignedJohanna M.
Great location and great manager/owner. Always available for questions. Very efficient and responsive.Valerie K.
Customer did not leave a comment.Tara W.
Customer did not leave a comment.Joseph S.
Customer did not leave a comment.Jim M.
Had to drive a distance to pick up trailer unit.William N.
Customer did not leave a comment.David P.
Customer did not leave a comment.Tim J.
Customer did not leave a comment.RONALD C.
Customer did not leave a comment.theresa S.
Agent was extremely friendly and helpful. He went beyond my expectations, contacted me prior to the rental and modified the reservation to make things easier for me when dropping off the trailer. One of the best agents I've worked with in any rental.Eric F.
Excellent experience. Nolan was very helpful and attentive to detail. Would highly recommend renting from this location in Clinton CTMonica K.
Customer did not leave a comment.Jay V.
All went perfect 👍Mary N.
Customer did not leave a comment.Verlin M.
Nolan was very helpful disconnecting the trailer and speeding me through the final paperwork. He answered all my question about the other vehicles and services available.George Z.
Nolan was very friendly and had great knowledge of uhaul and what do do.Grace C.
Dispatcher was professional and informative.Robert K.
I received numerous texts, voice mail messages from the Uhaul in New Haven.regarding my reservation with all conflicting information. Pick up sites, number of days or hours. I have been overcharged for the rental. It was a 10 ft truck that was supposed to be $19.95 and .99 a mile. I got charged $114 plus mileage at .40Cathleen C.
Great staff.Andrew K.
Customer did not leave a comment.Joshua G.
Customer did not leave a comment.david K.
Agent was 36 minutes lateMarco C.