Representative made sure the trailer tire was reported and trailer taken out of service until tire replaced.
JEFFREY T
American Self Storage #6
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Norman, OK 73069
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
They were rude. I was charged double for my U-Haul rental and then told I’d have to wait 3-5 days to get my money back. They didn’t have the appliance dolly I reserved, but they still charged me for it. Said they would have a supervisor call me right away. 2 days later and still no call. Having the correct equipment that’s reserved is crucial. If you don’t have it, you should let someone know so they can plan something else. Especially when it is important to the actual rental. It’s hard to move without the essential equipment. The manager at the 800 number I called was the rudest person I’ve ever had the pleasure of paying money to experience.
David WPersonally nothing comes to mind. The gentleman that assisted me in the rental was very polite and friendly. If I need to rent a iuhaul in that area again, I will Definitely return to the same location.
Mike BFirst, the office at this location is tiny. There is not enough room for more than the employee and one customer. This would not be an issue, but it is summer in Oklahoma. We had to wait outside in the blazing sun for almost a.n hours while someone rented a storage unit. There was no shade due to the non existent awning..it consisted of only the metal frame. The employee was helpful with our rental, but the waiting outside was not pleasant.
BONNIE EFacility layout was a bit confusing, but staff was very cordial and helpful.
Matthew C