Customer did not leave a comment.Joseph G.
Customer Reviews for Scotts Tyler Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The inside of the trailer was dirty on both o f them and who we rented it from knew this and it was returned the same way and I got charged from drop off location 25.00 for each U haul. Not fair at all 25.00 x 2= 50.00Cyndi K.
Someone canceled my reservation, without communication. And upcharged me nearly 300 for the same vehicle.RICHARD C.
The inside of the truck bed was not cleaned outCyndi K.
Customer did not leave a comment.Lisa C.
Paid for a utility dolly and it was not provided but we were still charged for it. Did pick up via mobile phone.Mark S.
If possible, have the wait time when calling customer service a little less than 50 minutes. Other than that, Y'all were AWESOME THANK YOUMartha L.
Front end a little loose but was sufficient. Location of pick up was excellent kind and friendlyTravis R.
Customer did not leave a comment.Michael C.
Have more trucks available along my route. Had to go 45 minutes out of my way to pick up the truck.Quentin K.
Customer did not leave a comment.Bridgett V.
Customer did not leave a comment.TERRILL C.
Couldn't find the location I was moving to and wanted to charge me double. Ended up having to go to a different uhaul dealer to have paperwork done and pay then go back to pickup the truckKIRBY H.
Customer did not leave a comment.Janna L.
The online check-in for pick up was unavailable at that location.Ronald R.
Customer did not leave a comment.Richard H.
I couldn't check the truck back in! And I've talked to people about it trying to figure it out. I called that night and day on hold for about 45 minutes.Veronica Z.
Everything was great!Kathleen W.
Was charged and extra $20 for using the after hours drop box. Absolutely ridiculous if you ask me.JAMES B.
Thank You U-HAUL was great & price was so reasonable you mad my day as moving from KY to IL had me so worried but the dealer was great & truck was awesomeVIRGINIA P.
Customer did not leave a comment.Marcelina M.
Customer did not leave a comment.jeff K.
Need to get a reciept printer and not judge someone just because they are a female before u even see them drive he made a comment after I asked where they would like me to put the trailer. Me being a class A CDL driver and have been pulling horse trailers since I could drive could have litterally put it anywhere he wanted but his comment was quite demeaning i dropped the trailer perfectly where he wanted and left after he couldn't print a reciept for me i just verified that it showed i had it back in timejessie W.