Customer Reviews for 104 Store
(U-Haul Neighborhood Dealer)

21 reviews

1030 W Jackson St   Auburn, IL 62615

(217) 528-3495

Location Hours

  • Mon-Sat: 12 pm - 7 pm
  • Sun: 12 pm - 5 pm

Services at this Location:

Contact Us

(217) 528-3495

1030 W Jackson St
Auburn, IL 62615

Services at this Location:

Location Hours

  • Mon-Sat: 12 pm - 7 pm
  • Sun: 12 pm - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

ARCHIBALD P. 
Rating:
1.0

They had no idea we were taking our truck back, didn't even refund us the money we should've gotten back.

Clinton W. 
Rating:
1.0

Ordered appliance dolly and regular dolly, and 2 dozen blankets. All we got was 9 blankets, no dollies at all!! Had to use my own blankets to cover furniture and they were ruined!! Took longer to get loaded because we had to get more help for appliances, and then had to pay late fee for truck.. Worst move ever

Dave K. 
Rating:
3.0

Customer did not leave a comment.

Pam D. 
Rating:
5.0

People should not be so rude when calling us. The U-Haul people not pick up or drop off people

JACILYN A. 
Rating:
3.0

Customer did not leave a comment.

PAMELA B. 
Rating:
5.0

Customer did not leave a comment.

Kyle F. 
Rating:
5.0

Mike Kern is a gentle lover

JOEY B. 
Rating:
4.0

Customer did not leave a comment.

Martha B. 
Rating:
5.0

Customer did not leave a comment.

william P. 
Rating:
5.0

Answered all my questions

Curt D. 
Rating:
5.0

Customer did not leave a comment.

GARY N. 
Rating:
4.0

The woman who worked there immediately put me in touch with someone who could help me. This was in stark contrast to the what sounded like a 17 year old boy whom I spoke with on the customer service number who couldn't help me shit. Seriously, the WORST rental experience I've had, and we've even used Penske before. You really need to figure some things out before I'd ever think of using U-Haul again.

BENJAMIN K. 
Rating:
5.0

Customer did not leave a comment.

Dawn H. 
Rating:
5.0

Staff was friendly and prompt!

Dan B. 
Rating:
5.0

Customer did not leave a comment.

Jason A. 
Rating:
3.0

Customer did not leave a comment.

Curt D. 
Rating:
5.0

Customer did not leave a comment.

Scott V. 
Rating:
3.0

Customer did not leave a comment.

oscar L. 
Rating:
5.0

Customer did not leave a comment.

Dane L. 
Rating:
5.0

Customer did not leave a comment.

Kyle F. 
No reviews have been submitted for this location.

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