Customer Reviews for 24 7 Rental & Storage
(U-Haul Neighborhood Dealer)

534 reviews

505 12th St SE   Watford City, ND 58854

(701) 842-4323

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat-Sun: 9 am - 1 pm

Services at this Location:

Contact Us

(701) 842-4323

505 12th St SE
Watford City, ND 58854

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat-Sun: 9 am - 1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Craig T. 
Rating:
5.0

Customer did not leave a comment.

FABIO Z. 
Rating:
4.0

Customer did not leave a comment.

Mathew L. 
Rating:
4.0

Customer did not leave a comment.

Fredy S. 
Rating:
1.0

Customer did not leave a comment.

Kelsie M. 
Rating:
5.0

Owner took time to clean snow off the vehicle. With the pick-up temp at -17 degrees, starting the vehicle to warm it so heat was on was appreciated.

Jefferson L. 
Rating:
4.0

Customer did not leave a comment.

PAUL A. 
Rating:
4.0

Customer did not leave a comment.

Byron K. 
Rating:
5.0

I had no issues with this facility. I was there over 3 years. Thank you.

ROSEALIE J.  |  Overall Experience 
Rating:
5.0

Location was great however I am little disappointed in the overall logistics of U-haul. Ordered pickup in Stanley, ND but had to drive 90 miles one way to Watford for pickup. Said I was dropping in Spearfish but had to drop off in Sturgis. So overall I traveled over 200 miles extra with my rental.

Kyle H. 
Rating:
5.0

Customer did not leave a comment.

FELIX G. 
Rating:
5.0

Customer did not leave a comment.

ALARIC R. 
Rating:
4.0

Would not help me load my tow dolly I had to do it my self

Alfred T. 
Rating:
5.0

Customer did not leave a comment.

julio D. 
Rating:
1.0

Was told to make a paper airplane with the gift certificate I attempted to use. He refused to even look at it and demanded I give him my credit card. Was very standoffish, also gave me the wrong truck at first. Was a terrible experience. I would never recommend it.

Dustin K. 
Rating:
5.0

Customer did not leave a comment.

DUANE T. 
Rating:
5.0

Customer did not leave a comment.

Douglas A. 
Rating:
5.0

Don't charge an extra day when the trailer return is just a few hours late ( after notifying uhaul) due to signing a lease and getting stuff unloaded.

Dan L. 
Rating:
5.0

Customer did not leave a comment.

JAMIE B. 
Rating:
5.0

Customer did not leave a comment.

DUANE T. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
4.0

The location was good; however, we had to drive 2.5 hours from where we had reserved the vehicle and originally scheduled the vehicle to be picked up. This was incredibly inconvenient while trying to get everything else ready to move seeing as it took almost 6 hours during a work day to accomplish what should have been a 30 minute task. Additionally, while miles were not counted against us, we had to pay for the fuel to move the vehicle into the right area.

Eric R. 
Rating:
1.0

This whole trip was a disaster but none of it was the gentleman‘s fault in Watford city. Uhaul either needs to get more trucks or coordinate their stuff better I was told that I didn't even have a truck at all a day and a half before. I had it scheduled to pick up and I made my reservation three weeks in a Advance.

Brian L. 
Rating:
1.0

The man that was working was rude and had political crap all over the walls. He was short with my husband and I.

Arther T. 
Rating:
4.0

Customer did not leave a comment.

Shane T. 
Rating:
5.0

It was disappointing that we reserved a 15' truck to pick up in Williston where we live a month in advance of needing the truck, but were not told until the day before we were supposed to get the truck that (1) we had to drive to Watford City, a city about 40 miles away to pick up a truck and (2) we did not get the size truck we reserved. After driving to Watford City to get the truck and back to Williston, we then drove to u-haul locations in Williston and found plenty of trucks just sitting in the parking lot. In addition, the windows of the truck we picked up in Watford City were filthy. Very friendly service person in Watford City.

Paul P. 
Rating:
5.0

Awesome guy! 5 stars!

Franklin S. 
Rating:
5.0

Customer did not leave a comment.

Maureen K. 
Rating:
5.0

Customer did not leave a comment.

JOYCE L. 
Rating:
1.0

Owner was terribly rude, after you guys made me drive to this location to pick up my truck! I am super disappointed in U Haul......your customer service has gone to hell!

Mark J. 
Rating:
5.0

Customer did not leave a comment.

Kelly M. 
Rating:
4.0

Was supposed to rent from Minot. Had to drive 2 hours to get my rental. Not ideal

Gloriemar T. 
Rating:
5.0

Customer did not leave a comment.

Darold A. 
Rating:
1.0

Richard is rude.

SHYLER D. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
1.0

I had to uses you guys 3 times in the last 6 months and have had problems with each time I have used this company. This last time the service was horrible. I only use uhual because there was no other place to use.

Michelle T. 
Rating:
5.0

Customer did not leave a comment.

Matthew M. 
Rating:
1.0

My reservation was for 8:30 am because that's what the website says and I got to town and nobody was there and I called him and he answered the phone and said he didn't open until nine and he will see me at nine. Once I got there he was very rude and honestly I had already had a horrible experience because I reserved my truck and trailer from the Minot location and found out two days prior that they didn't have my equipment so after driving two hours to work for the city and then having to drive back to Minot I couldn't believe when the gentleman in Watford city treated me so rudely and he was going to make me hook up my SUV and the trailer which I had no clue how to do. Brad and sell mine at U-Haul assured me that it would be done for me at this gentleman in one per city claims that he didn't even get my reservation until that morning That I picked it up. I ended up spending $150 extra in gas having to drive to Woodford city and then back to Minot before I could even start my 600 miles to Saint Paul Minnesota. I guess next time I will learn to read the disclaimer which is unfortunate when you are planning your life around a move and have a job waiting for you in the home to get to and also a Home to be out of. You have really needs to get their stuff together becauseI have had a lot of people talk badly about them and tell me their horrible experiences after what happened to me.

Terri T. 
Rating:
5.0

Customer did not leave a comment.

Annie G. 
Rating:
5.0

Customer did not leave a comment.

Mark D. 
Rating:
4.0

Customer did not leave a comment.

Palen H. 
Rating:
1.0

Guy was rude, not helpful.

Jennifer P. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

Customer did not leave a comment.

ARLO M. 
Rating:
5.0

Customer did not leave a comment.

Roger T. 
Rating:
4.0

Customer did not leave a comment.

Daryl A. 
Rating:
5.0

Customer did not leave a comment.

Brian H. 
Rating:
5.0

N/A

Mathew C. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
3.0

Recommend because it's the only rental facility within 40 miles of watford city. The guy that runs it was rude and had no clue how to even get my card to swipe for payment. It took over an hour just to pick up the truck.

MARK E. 
Rating:
5.0

Customer did not leave a comment.

CRAIG A. 
Rating:
5.0

Customer did not leave a comment.

phillip B. 
Rating:
3.0

Customer did not leave a comment.

Deborah F. 
Rating:
3.0

Operator was extremely rude.

Sean L. 
Rating:
4.0

Customer did not leave a comment.

DAVID K. 
Rating:
5.0

Great job!

George L. 
Rating:
2.0

Customer did not leave a comment.

Christopher S. 
Rating:
3.0

Customer did not leave a comment.

Taylor C. 
Rating:
5.0

Free blanket rentals??

Christopher P. 
Rating:
5.0

Always a straightforward experience maybe the truck was a little under 7/8 and no cruise but the uhaul replacement will make the gas and standard experience better

Daniel P. 
Rating:
3.0

When customers request certain trucks and trailers weeks in advanced not to have them located in different cities. It was challenging to pick up the truck and trailer.

Timothy S. 
Rating:
5.0

Customer did not leave a comment.

Wayne C. 
Rating:
3.0

My only complaint on the pick up location is that I had to drive 30 miles out of my way from where I originally set up the pick up location for. I was supposed to pick up in Sidney, MT, but ended up having to drive to Watford City, ND instead.

Anthony A. 
Rating:
5.0

Customer did not leave a comment.

Christy M. 
Rating:
5.0

Customer did not leave a comment.

Matt A. 
Rating:
3.0

This was way too expensive for a couple of hours.

Kimberly C. 
Rating:
3.0

Customer did not leave a comment.

Kelly S. 
Rating:
5.0

Customer did not leave a comment.

kevin H. 
Rating:
3.0

Customer did not leave a comment.

Amber P. 
Rating:
3.0

Customer did not leave a comment.

Aishya R. 
Rating:
2.0

Unfriendly, unhelpful.

Henry K. 
Rating:
5.0

Customer did not leave a comment.

Emery I. 
Rating:
5.0

Customer did not leave a comment.

Brandie G. 
Rating:
4.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

Steacy T. 
Rating:
3.0

Customer did not leave a comment.

Logan F. 
Rating:
3.0

Customer did not leave a comment.

Suzanne B. 
Rating:
4.0

Customer did not leave a comment.

John H. 
Rating:
2.0

Dont appreciate working for a company if customers are to use 24/7 should get a discount. The locations office was very cramped. What was the point in filling out all of the information just for the uhaul associate to ask it all over again. Lastly want better fuel economy install cruise control. However once the website operated correctly was a well laid out process. Clean and decent vehicle did notice the engine oil was about do for a service.

Andrew N. 
Rating:
5.0

The gentleman who helped us was awesome

Randy W. 
Rating:
4.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Customer did not leave a comment.

Bradley G. 
Rating:
5.0

Customer did not leave a comment.

tom M. 
Rating:
5.0

Customer did not leave a comment.

Dan H. 
Rating:
1.0

Customer did not leave a comment.

Celisia M. 
Rating:
3.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

Nolan T S. 
Rating:
2.0

It would have been nice if the trailer had been cleaned or even sprayed off. The exterior was filthy dirty. This location is the only choice for uhaul rentals in Watford City, ND.

William Joel D. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
2.0

Improved signage, larger facility

Joshua R. 
Rating:
5.0

Rich was personable, quick and efficient.

Lloyd T. 
Rating:
5.0

Customer did not leave a comment.

Kandie B. 
Rating:
3.0

Customer did not leave a comment.

John H. 
Rating:
5.0

The owner was very friendly and quick at completing our paperwork. He helped my husband connect the trailer before we left and made drop off a breeze!

Max K. 
Rating:
3.0

Customer did not leave a comment.

Nancy V. 
Rating:
5.0

Customer did not leave a comment.

Karl B. 
Rating:
5.0

Customer did not leave a comment.

Kyle K. 
Rating:
3.0

The place looked a little bit rundown, but we didn't have any problems dropping off our rental.

Joshua C. 
Rating:
3.0

Customer did not leave a comment.

Nancy V. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Gary M. 
No reviews have been submitted for this location.

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