24/7 Truck & Auto Service
(U-Haul Neighborhood Dealer)

Rating:

5.0

Office was super friendly and easy to work with!

Rating:

3.0

Fast and Friendly. It's a repair shop so the overall appearance is a Repair shop.

Rating:

1.0

Harassing phone calls from the employee demanding that I return the truck before my scheduled contract time only added to my stress and frustration. He also told me I shouldn't have been allowed to extend my contract time and that I should have gone through him and not Uhaul. Very annoying individual.

Rating:

4.0

Maybe offer free Wi-Fi for the app to work better

Rating:

3.0

I was discouraged when I tried to rent a trailer and there were no trailers, in the size I needed. I would have to drive 100 plus miles to Portland Or to get a trailer. I ended up with the larger trailer at a higher cost. Very disappointing. My view smaller towns are shorted equipment in favor of larger cities.

Rating:

2.0

why do I have to pay $8 for insurance when I am covered very well by my USAA policy? what is with this $5 "safe trip" fee. This was a simple one day rental for local use, and this fees nearly doubled the cost for things I did not need or want. Disgusting.

Rating:

2.0

This location was 80 miles from where I was and apparently the only truck......the truck had bad windshield wipers and a flashing headlight. Probably should have never been on the road

Rating:

5.0

Great customer service. The people in this location were very friendly. Thanks for the rental, Alex! It worked great!

Rating:

3.0

Easy to drop off

Rating:

3.0

Customer service needs improvement- employees seem to be going the motions- drained- not excited to be there. They need a boost in morale!

Rating:

5.0

NOTHING.

Rating:

2.0

I made an online reservation and the opening time (and beginning time of the 8-hour reservation) was listed as 8:00 AM. I arrived at the stated time and the gate was locked. Waited 15 minutes before calling the site operator...no answer. Site operator didn't arrive until 8:35 am and said they didn't open until 8:30. As a result, didn't get through the paperwork and get the trailer hooked up until close to 9:00 am. Frustrating.

Rating:

1.0

Disgustingly dirty and a rip off. The man stole over $1000.

Rating:

1.0

I would never go back there to get my rental. They were dishonest and said I had to get the insurance even though I declined it online. I ended up paying an extra For some thing I did not want or need but they said they would not rent it to me otherwise.

Rating:

2.0

Very hard to find. No one was there when we came during their hours. There was no drop box found for the keys after doing self check in. A guy came from the repair shop and took our key.

Rating:

5.0

Works awesome as always

Rating:

5.0

Pick up and drop off to the nearest transit bus station.

Rating:

5.0

Worked awesome to take the cherry picker back to rental center!!! And alex is always awesome

Rating:

5.0

Make sure they all get to deal with frontline people like Alex vs. the awful tyrannical Bernie Bro's or Antifa jerks it felt like I was trying to reason with in your misguided Portland OR Traffic Dept.

Rating:

3.0

Trailer had not been cleaned out. Took awhile to get it.

Rating:

2.0

Waiting 20 for someone to help. Not friendly and the experience was one I would not like to repeat. Another customer waiting to also do a return stated that it's always like this.

Rating:

4.0

on the u-haul site it said $.69 a mile and $19.95 a day. according to my calculation that worked out to be $80.61.my statement was for a $116 something. so be aware of hidden cost

Rating:

5.0

Provider went above and beyond for me.

Rating:

5.0

Really nice and very helpful getting us in and out

Rating:

1.0

The online process was a nightmare. The location has poor cell reception and no WiFi. A person on site was rude, unhelpful, and insulting. The online process is cumbersome, poorly instructed and guided, and nearly impossible with a poor connection. The cost was extreme. You should not charge mileage to pick up or return vehicle in rural areas. In short I will avoid Uhaul in the future.

Rating:

5.0

Worked awesome

Rating:

4.0

More expensive than I was expecting

Rating:

4.0

Only note to add is that when trying to use Google maps, the location was not accurate. Service was friendly and to the point. Made our move stress free and more manageable.

Rating:

2.0

Opening 1 hour late and caused issues with my local paid help and timeline. Would not be very mad except I called and confirmed pick up time say before!

Rating:

5.0

Very nice pickup

Rating:

5.0

This location is always great. Professional, friendly and always available.

Rating:

5.0

Worked well

Rating:

5.0

A pleasure as always

Rating:

5.0

worked good to haul my mower

Rating:

5.0

Love this trailer to haul my sxs its cheap and ready to use.

Rating:

5.0

very nice new van was nice. poor cell service though

Rating:

5.0

Wish they would have checked the lot before calling me but was easy to find!

Rating:

5.0

Wish uhaul would have told me where to drop off but Alex was very helpful

Rating:

5.0

easy to get in and out of and very helpful staff

Rating:

5.0

Always a pleasure

Rating:

5.0

All is good. Dennis Seely

Rating:

3.0

The price was crazy expensive! Dont think Ill use uhaul again due to the price.

Rating:

3.0

Cell service is poor, app doesn't work, and the owner left right before our reservation time making us wait to pickup

Rating:

4.0

24/7 is a great business, very friendly staff, awesome to deal with.

Rating:

5.0

The office could be more clearly labeled other than that it was fine

Rating:

5.0

Nice staff easy to find

Rating:

5.0

Easy to find and the guy who helped me was nice

Rating:

5.0

I needed a truck immediately, and they were able set me right up, and the price was excellent.

Rating:

2.0

I would recommend it as it is the only local Uhaul dealer. The office is in a messy shop space. The Uhaul "team" were more interested in working on cars than dealing with a Uhaul customer.

Rating:

5.0

Easy to find and awesome staff