Customer Reviews for 316 Auto Services

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of 316 Auto Services

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Kurt S.
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Customer did not leave a comment.

Kevin K.
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This location was very helpful. I would rent from here again.

JACOB C.
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Freddy is the best!!

Gerald W.
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Customer did not leave a comment.

James Z.
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Excellent customer service and extremely accommodating.

Paul F.
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The truck due for me in did not show. Two employees went to pick up replacement in Pt St. Lucie an saw “many' 26ft unit. Pt St Lucie lost keys for decent one way rent and issued Stuart uhaul team a beat up unit with over 140k miles and no cruise control. Truck was filthy in cab and exterior was COVERED with prior damage stickers and repair patches. Wind noise on leaky driver's door was so loud the radio was near max volume in order to hear it. Truck availability was 5 hours late in Stuart. Drop off attendant was shocked with condition of my rental and advised me that truck like this are supposed to be pulled from road and I should have been given a $50 discount. He recommended I call 1-800 U-Haul and notify you of situation. On top of this, me rental was delayed due to UHaul network crashing on the 16th!

Thomas P.
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Ronald L.
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Jill F.
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I was treated so very well! I was accommodated so well!

Robyn H.
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Gregory G.
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I was accused by the drop off location in Stuart for damage to the truck that was obviously previously done because of oxidation on upper break in the aluminum corner piece. I'm ok as long as there's no additional charges, however, Fred was confrontational with his accusations that I caused it because it was not listed before. Obviously the pick up location failed to note this and I'm ok with I U hual as long as no additional charges come at me over something I did not do. I took pictures of the damage To prove the damage is not fresh.

Patricia G.
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Daniel P.
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JODI M.
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Jeffrey S.
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Terrence B.
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You guys are great truck ran very well all of my important possession arrived intact that's a plus thank you for your service I have been a customer for years and will keep come if your needed

Daniel M.
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Todd S.
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William C.
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Excellent service even though shorthanded on that day. Took extra care to make sure all equipment worked properly. Highly recommend.

Darlene P.
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The return location owner was above and beyond kind. Thank you so very much sir!!!

Joseph S.
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John H.
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great customer service

Alberto D.
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GORDON G.
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The rental process was generally fairly easy. Registering on the website may have saved some time but the person at the office requested additional information that could have been entered on the website. Also, it seems unnecessary for you to require an emergency contact (who must have a different phone number than the lessee) for a trailer. If there is an accident involving a vehicle towing a trailer, no one will ask about the trailer registration or it's insurance or it's DMV registration so you would never be notified that the accident occurred and would have no use for emergency contact information usless the vehicle is not returned. In any case, we rented a truck from another company and they did not ask for this information. When we picked up the trailer the rental agent hooked it up to our vehicle and we tested the lights. He said the tire air pressure had been checked and wheel bearings were properly lubricated and we took his word for that. We were able to return the trailer the same day after the office had closed and left a message on the website to that effect. Being able to return the rental unit when the office was not open was a significant convenience.

MARK T.
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We had a very positive experience using u-haul. The price was fair and all went well.

Hector S.
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Good customer service

JAMES R.
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Stop renting BARN DOOR trailers without telling customers.......here in florida condos and small homes are to narrow to open doors...forced to open elsewhere and trying to back up with a wider rear limits walking space

Robert M.
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Customer did not leave a comment.

Dwight F.
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Owner went out of his way to ensure we left very pleased ! Very nice and helpful! Best service I have ever had with U Haul !

Francisco M.
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ARTHUR H.
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Kevin J.
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Richard M.
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Very friendly and efficient.

Jonathan R.
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Great guy great service hes very honest reliable and dependable would definitely recommend agian

Andrew J Z.
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They seemed overwhelmed. Place is located off the road. Unsure at first where the office was. Told me he was checking it in. Took a few days to complete. It was a holiday weekend though and I was dropping it off at a new location from where I originally had planned to.

Brandon D A.
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robert M.
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Bruce E.
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The guys were great, courteous and friendly.

Christina S.
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I paid for use of a utility dolly and it wasnt in the truck.

BILL K.
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mike C.
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5 stars

RICHARD P.
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install a better computer system

Bradley K.
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The location is a mess, however, the staff were very good.

WINFIELD C.
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The owner could not have been nicer. They didn't have our truck on the lot, and we had to wait about an hour to get one. The owner gave us $20 to go get breakfast! I would highly recommend!

BRYANT S.
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Ronald P.
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ROBERT V.
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Charles H.
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Quick and easy rental and return.

Stefano N.
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I was sent to 3 Uhaul places before I got my trailer. It cost me about 2 hours

Louis S.
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Pat R.
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TAYLOR S.
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Tom K.
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William M.
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Booked online Was ready on time clean no waiting very easy

Eric C.
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Very cordial and helpful, the process was very efficient.

John S.
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Elizabeth R.
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Paul A.
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BRANT W.
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ALAN H.
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Russell O.
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Great service!

PIOTR M.
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Very easy convenient and simple return.

Devon C.
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Kevin G.
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Kenny L.
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Lorena C.
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The truck supposed to be ready at 9:00am. When I get there I was waiting for my truck 25 min and when I asked they said everything is fine, nothing happends. After 10 more minutes I walked around and they was putting oil to the truck because was empty. The truck transmition feels so hard when I change from Pto D and R, I did not feel 100% safe. The truck inside was so dirty.

Theodore J.
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Cleve B.
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laurie D.
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Just took a long time to do the paperwork

mark M.
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Cheryl S.
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I just did a drop off at this location

Ethan B.
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Vionrtte V.
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DAVID P.
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Operation was first rate. Mgr. couldn't have been more helpful, and will definitely use this location in the future.

Andy D.
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Really appreciated the help, real concern and letting me change my dates more than once! Very good group! Thank you

TINA C.
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The people were very considerate and gave all the information we needed.

Michael M.
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I didn't see any issues that needed addressed.Check in and out was very easy.Thank you for your service.

JOE J.
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Customer did not leave a comment.

JOHN M.
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2nd time I rented here. No problems with transaction or equipment.

No reviews have been submitted for this location.

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