Customer Reviews for 336 Towing
(U-Haul Neighborhood Dealer)

14 reviews

201 W Kansas St   Tennessee, IL 62374

(309) 588-4480

Location Hours

  • Mon-Sun: 24 hours

Services at this Location:

Contact Us

(309) 588-4480

201 W Kansas St
Tennessee, IL 62374

Services at this Location:

Location Hours

  • Mon-Sun: 24 hours

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Very very disappointed!!! We were supposed to pick up our U-haul in Macomb, but we were told to pick it up in Tennessee, Il. Switched locations the night before. Went to the Tennessee location and no one was there! Shocker. Finally, 20 minutes later he came. No apologies at all! No refund at all!!! Customer service was absolutely horrible.

Mike M. 
Rating:
5.0

Customer did not leave a comment.

Donny C. 
Rating:
5.0

We were sent 20 miles from our home to pick up a truck and to another location to get the tow dolly. Then had to return the next day to actually get the dolly. The contract was split so they tried to charge me two deposits! And we drove past two locations that had the equipment! We were charged $89 instead of $59 for the car transport when it was not our fault the transfer wasnt ready! This was a nightmare from jump! When we went to return the equipment a day early even the man couldnt even find our contract in his computer! Had to call his district rep just to check it in. I am not happy and this was not a pleasant experience!

Donny C. 
Rating:
1.0

The place of business had their front door unlocked, but there wasn't a single person around. I had to make several phone calls to Uhaul to get some help. I called the number for 365 Towing which is where I picked up the truck, and it took 3 hours for them to return my call.

Margaret K. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

DANIEL B. 
Rating:
5.0

Other than Brent at 336 Towing where we picked up the truck, every other person we dealt with (where we made the original reservation in Macomb, IL and where we returned the truck in Sebring, FL) was rude and I felt they did not represent UHaul in a professional manner.

GARY B. 
Rating:
5.0

Customer did not leave a comment.

Neil P. 
Rating:
5.0

Customer did not leave a comment.

BRIANNA H. 
Rating:
5.0

Customer did not leave a comment.

PENNY RENEE H. 
Rating:
3.0

Customer did not leave a comment.

Curt B. 
Rating:
5.0

Truck had mud on floor but agent said he would spray it out.we just wanted it documented so I wouldn't be charged. It was

TIMOTHY T. 
Rating:
5.0

Drop off was quick and easy. The service was great and friendly

CHARLES W. 
Rating:
5.0

Annie Huffman and everyone we dealt with were awesome!! Thanks so very much for making this move go so well.

COLEEN M. 
No reviews have been submitted for this location.

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