Customer did not leave a comment.Treacy D.
Customer Reviews for 3Js Janitorial Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.TANJA R.
Quick and easy.Chuck H.
Reservation on line was easy, Pick up and drop off was pleasant, I was very happy with the whole experience,DENNIS A.
From first contact via phone through driving away. Shirley could not have been more helpful and pleasant.DANNY G.
Nothing!! I will never rent from anyone other than ShirleyLOUISA B.
Shirley is so professional and nice. I recommend this place.Jai Hong L.
With this location there is nothing I would change. Service was above all my expectations and the woman that assisted me was professional and very pleasant.CARL C.
Customer did not leave a comment.CHARLOTTE K.
This location is where I picked up the travel trailer. I liked it a lot. It is not a big place but the lady was very helpful and its convenient to Lexington SC. I wish I could have picked up the truck here as well. I had to go to Columbia for that which I did not like.James E.
Perfect as isFlorence B.
Customer did not leave a comment.RANDOLPH O.
Very impressed with Uhaul so far ! Great equipment and the people have all been great so far too !Joseph G.
Everything was excellent. Thank youERIC R.
Ms. Shirley is awesome! It was a hassle free process!THOMAS W.
Customer did not leave a comment.THOMAS G.
Customer did not leave a comment.Rachel M.
Me Sheryl was wonderful.ARTHUR P.
4 minutes agoNEW I had a 1 day rental to be returned to the same location. My charge should have been $101 + tax. Instead, I was billed $137. I called to ask for a detailed receipt and found that I was charged $27 for 6 gallons of gasoline. I returned the truck back with more gasoline than when I 1st picked it up. When I complained, "Shirley" ask if I took a pic of the fuel level!?! Who does that! Well I suggest you better if you return anything to this U-Haul location. I don't appreciate being scammed out of my money. **My advice - use a different location or make sure you take a pic of your gas gauge!Debbie B.
Customer did not leave a comment.JASON P.
The owners are delightfulRita P.
The system needs to be improved. I reserved a truck a month ago. When my son Went to pick it up there was no building even there. I had called just the day before to verify the address. How does this happen? It took 3 hours to get this resolved. I will never use uhaul again. Worst customer service of my life. Disgusting even.BRANDON S.
Great customer service, I would highly recommend this company!Scott M.
Customer did not leave a comment.CHRISTOPHER S.
Customer did not leave a comment.Stephen W.
The best place I've rented from ever and best customer service everHANI F.
Excellent customer service, substantially better than most offices. Would highly recommend this rental office to others.WALID H.
No improvements needed! This was a wonderful location and the customer service was perfect! I would absolutely recommend and use this location in the future!!DANA H.
Shirley was fabulous!!!!!! The only agency I found open on 7/5, I couldn't be happier it was with Shirley. Personable, professional, prompt and a cute store my wife plans to go back to shop at. I ran into troubles at home that caused me to return the truck a day late, Shirley was very accommodating and adjusted my rental without missing a beat. CALL SHIRLEY, she will set you up with what you need.STEPHEN B.
The person we rented our trailer from was Shirlee. She did a fantastic job. We would definitely rent from this location again.MARK D.
Customer did not leave a comment.heidi T.
After picking up the truck I realized the AC didn't work but I called Roadside Assistance and someone came to me within the hour to fix it. This was a one way trip from SC to FL, in the rain, and about halfway through the cab started leaking and dripping on a place on my leg which I couldn't move. 2 hours before the trip was over the AC quit again. This truck needs some attention.Mark F.
Refer them to somewhere else.AVERY S.
Mrs Shirley has been helpful every time we have used U haul. Highly recommendedGlenn W.
she is just so kind, easy to chat with. i ordered online,and u-haul software indicated she did not have the size trailer i needed. I'm sure the other location was just fine but we decided to upgrade to a larger trailer, just to be able to stay with her. that says a lot.marvin T.
Customer did not leave a comment.Stephen W.
Customer did not leave a comment.WILLIAM B.
Customer did not leave a comment.DAVID J.
Customer did not leave a comment.John M.
Customer did not leave a comment.JAMES H.
Nothing really. Ms. Shirley at 3Js was very efficient as well as very nice. Also Preston at Columbia SC dispatch was very helpful in finding a location open on Sunday.DARYL B.
Customer did not leave a comment.Rahkeem G.
Nada. 3 J's and their representatives are first class people. JustinJUSTIN H.
Truck wasn't at the location I reserved for so I had to drive 30 min out of the way and another 30 min back to the town I had to move from. Employee gave extra miles but we still had an extra hr driveTUANA H.
Customer did not leave a comment.EDWARD L.
Customer did not leave a comment.CHRISTA D.
Customer did not leave a comment.Jeffrey T.
Customer did not leave a comment.EDWARD M.
Customer did not leave a comment.LOKESH KUMAR B.
Customer did not leave a comment.Michael S.
Customer did not leave a comment.Miguel M.
Customer did not leave a comment.Robert H.
I have rented here several times and I will returnCHRISTOPHER G.
Customer did not leave a comment.Vance B.
Customer did not leave a comment.TIMOTHY W.
Customer did not leave a comment.DASHONNADANIELLE W.
Customer did not leave a comment.DASHONNADANIELLE W.
Good experience! Very pleasant customer service!ROY H.
The lady that took care of us was awesome!Leslie H.
Customer did not leave a comment.ZACHARY D.
Customer did not leave a comment.JOSEPH T.
Customer did not leave a comment.RANDY T.
Customer did not leave a comment.JAMES W.
Customer did not leave a comment.Kenneth R.
Customer did not leave a comment.SHIRLEY J.
Braking mechanism failed on the trailer I rented and caused an accidentCOREY R.
Customer did not leave a comment.Jeffery S.
Customer did not leave a comment.FREDERICK P.
Associate very helpful and equipment was excellent. Thank you ðŸ‘ðŸ»CHAD M.
Very friendly and was an easy place to drop off equipment would totally recommend.Thomas W.
Very friendly and helpful!RYAN B.
Customer did not leave a comment.DWAYNE S.
I was pleased with the service provided, professional and very helpful. HOWEVER, I SPECIFICALLY reserved a pick up location close to my location to save on mileage of the truck. I was disappointed to receive a phone call THE MORNING of the move, as to the change in location. I understand there is a $50.00 reservation guarantee, do I need to fill out any paperwork for that refund?Frances Y.
Have more equipment availableJERELL J.
Customer did not leave a comment.GREGORY W.
The lady was very polite.Steve W.
I received the wrong pick up address: 1035 OLD ORANGEBURG RD, LEXINGTON,SC 29073Kirill D.
Customer did not leave a comment.GENE E.
This U-Haul location rented a truck to a person who used my email address. I received notices, receipts and other information about the person who rented a truck on the other side of the country. This company should include a proper email confirmation step and conform to current security practices!Clayton M.
Shirley is wonderful! Very helpful, will use her service againROBERT K.
Customer did not leave a comment.angela M.
Customer did not leave a comment.SUSAN R.
Nothing everything was perfect.VERONICA O.
Customer did not leave a comment.Peter F.
The Best one I been to yet 5starts rating for me love this place an staff is very friendly thanks again for giving me the best experienceMANCHESTER B.
nothing, the staff at 3Js had to deal with a bunch of issues (with other customers) and they handled everything professionally and with a smile.Stephen W.
Customer did not leave a comment.DAVID M.
I got charged for gas when I brought the vehicle back full. I put gasoline in it before I returned it. I was never charged for fuel twice before by any other U-HaulFRANCES Z.
Customer did not leave a comment.CHARLES C.
Of all the U-HAUL facilities I rent from this is the bottom of the totem pole. When I have to lift and attach the hook ups myself, then I question what service I am paying for. This was a 4x8 trailer pick up. I had a 6 x12 scheduled for pick up at the same place a few days later. I cancelled that reservation and switched it to 400 Orchard Drive in Columbia. If they couldn't up up the smaller one I knew I would be in trouble with the larger one.Freddie B.
Incredibly nice people to work with. Shirley went way of her way to find me the trailer I needed and I really appreciate it. Great customer service/help.LONNIE D.
Customer did not leave a comment.Bob F.
Customer did not leave a comment.Qian L.
I will definitely use this location again whenever I need a uhaul!! More than helpful and very fr.Joyce L.
Customer did not leave a comment.Glenn W.
Customer did not leave a comment.Bradley P.
Customer did not leave a comment.KINGSLEY D.
I'm not really sure, keep to your plan, you've made great strides improving the business since I was last therr picking up a trailer.GLENDA G.
The customer service was A+, extremely friendly and helpful. The truck on the other hand was nothing but problems. The first truck given had no AC then the second truck had no power steering, had issues sputtering and actually stopped running while driving twice. Had almost 200k miles on it.Robert B.
Customer did not leave a comment.Susannah S.