Customer did not leave a comment.Danielle F.
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The man who processed it was nice bit overall they all could be a bit more professionalMonique G.
Buddy handsomeâ—ï¸Lavelle P.
Customer did not leave a comment.LETORIA C.
I reserved my truck a week ago from the Mayfield facility and confirmed this reservation online twice with photo ID to speed the process. When I arrived 15 mins. early to pick up, I still waited in line 30 minutes to be told that they double booked my vehicle and they were sorry but had no truck for me. They called around and found me a truck 15 miles away. I had been dropped off at the Mayfield facility and had no way of getting to another location. I had to walk all the way home from U-haul.David R.
Let people actually check in online, if you are telling them they can check in online. I choose check in online and still had to go inside the store and go through all the steps.Laura S.
Customer did not leave a comment.juan G.
Customer did not leave a comment.TAUREAN F.