Customer Reviews for 7A Budget Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of 7A Budget Mini Storage

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Rebekah C. on

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Seth W. on

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I use this location often and it's always a breeze.

William M. on

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Steve M. on

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Everything was in good order, outstanding customer service and friendly associat

Kathleen C. on

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Eric L. on

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Debra C. on

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Debra C. on

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Very nice people, quick and efficient

Heather W. on

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Steven L. on

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I was supposed to drop off the vehicle at another location and was not notified until I tried to return the vehicle that I needed to go to this location I was supposed to get credited for 25 miles due to the mix up. The person at the drop off location said he wasn’t allowed to do that. How can I get the processed? Thanks

Samantha B. on

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Great customer service

Darron A. on

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Sean P. on

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Alice N. on

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Make office address more visible.

Hunter L. on

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JoJo B. on

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Andrew B. on

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eRIN S. on

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Juan P. on

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The two individuals that assisted me where absolutely fantastic and although there was a problem with my order(not their fault its was Uhauls fault) they made sure that I still had a great experience at their location.

william M. on

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Surprisingly positive experience.

Jaclynn C. on

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The employees were super sweet and clearly knew what they were doing. Awesome location, even better experience!

Benjamin B. on

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I have only the highest regard for the 7A Budget Mini Storage staff and how they handle U-Haul service. No complaints at all. I do have issues with my experience with U-Haul corporate. I booked my U-Haul rental online, which seemed easy. I then needed to change my rental from 8 hours to 24 hours. I called the local U-Haul location on Oracle (Automall), but they were unable to assist with the change. I then called the 800 number and my reservation was changed to accommodate my 24 hour need, although I had to downgrade from 17' to 15'. I got an email confirming the change, which was for pickup at the same Oracle location from 1 PM on 7/26 to 1 PM on 7/27. A bit later I got additional confirmation emails and texts, but these showed pickup at the 7A Budget Mini Storage location all of a sudden. And then I received emails indicating that the rental was from 1 PM on 7/26 to 10 PM the same day. I called the 800 number back and they confirmed that the rental location had to be changed, but that the 24 hour rental period was still in effect. Because I was moving and had many other things on my plate, I didn't argue about the change in location. Long story short, I wound up driving 90 miles, partially due to the much greater distance to and from the new pickup location. I was also charged $0.99/mile instead of the $0.19/mile I was quoted, resulting in a much larger cost than I had anticipated. Will not be using U-Haul again. No issues with the fine folks at 7A Budget Mini Storage though!

andrew P. on

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Daniel L. on

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Joseph E. on

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So very nice shenill. Was so helpful

Jack F. on

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Matthew L. on

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Alex S. on

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the people running this location were kind, professional and very helpful.

Haley M. on

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Kenneth E. on

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Eric E. on

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I've never had such good customer service in my life. The woman who helped me was fantastic and deserves a major raise.

Erin K. on

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jessica F. on

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Awesome customer service. Good location.

stephanie B. on

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