Customer Reviews for A A A Storage Woodforest LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A A A Storage Woodforest LLC

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Jorge S.
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The truck did. It have the equipment I requested. The lady in the office was very kind to solve the problem for me.

Roy C.
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Thanks guys, easy to set up rental and everything exactly as described, will rent from again. Roy Crush, Texas Boys Outdoors TV

Xandra J.
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Andy P.
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AARON R.
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The lady at the front desk was very sweet and personable!!

Joseph B.
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The Android app is a little wonky, but other than the user experience from the mobile app side, the service and convenience was excellent.

Per K.
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After our reservation location failed to have the truck we reserved and no one was there to help we were sent 10 miles further for a different truck. Everything at the new location was wonderful. They were fast, friendly and THERE! I didn't think it was fair we were charged for the extra miles since it was a UHaul error that caused us to use more miles. But AAA Storage was definitely a much better experience than 1488 Autoplex.

Doeun C.
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frank M.
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Donald R.
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David S.
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Colin J.
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Came in to drop off and was quickly checked out and assisted with dropPong the trailer.

Mark L.
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The people that where there were very helpful and accommodating. The location is a little out of the way.

Don R.
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Mohamed G.
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Louis F.
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Brandon D.
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Mike S.
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Susana C.
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doug G.
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Sandra T.
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Equipment was very dirty when I picked it. Though staff did tell me i give them A+++++++ Very nice and helpful in Uhaul @ Texas

Doug S.
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Shannon D.
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Ronald H.
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No improvements needed. Great folks to deal with.

Don D.
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Easy process very happy quick check in and easy turn in thank you very much.

Ruby T.
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Jimmie T.
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Gregory M.
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Victor P.
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ROBERT S.
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john H.
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Jerry M.
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Ricardo S.
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BEN V.
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Elizabeth S.
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This was our second time dropping off at this location. Very friendly and efficient.

Subrina S.
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great experience and service!

cindy T.
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Quintin C.
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Thank God for this location! They fixed everything the Uhaul website screwed up. I reserved an enclosed 6x12, but when I got there, it was changed to an open trailer. Had to go with a 5x8 enclosed but it worked out fine. Great, great customer service at this location!

Laurel D.
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Super nice people. Made check in effortless.

Lance L.
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Chad E.
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Great customer service. Nice to do business with a couple who cares about their customers.

Michael M.
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Dale P.
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Frederick H.
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Sammy G.
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The AC in the truck did not work well. It would blow cold and then stop blowing cold. Told the college station location and they just shrugged it off. Not pleased with this at all

shane D.
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Jason A.
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Great customer service and they even hooked up the trailer to our vehicle.

William C.
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edward S.
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Danny M.
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Jean and Bill Henderson are both great people who represent Uhaul extremely well.

Janice K.
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Robert B.
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John D M.
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Nothing can be done to improve. This location is top notch and the owners are awesome.

sandy S.
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Perfect experience!

JESUS R.
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The only thing that I want when tried to drop off the Truck in other location (west park with fountain View) the person who was Incharge (African American) was very very rude with me. And I want put a formal complain about it!!! You can have a personal like her. THanks

DEBRA B.
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Paul L.
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Richard B.
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glenn H.
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Went to FM 1488 location in Magnolia, TX. It was after 10AM which was the time it was to open and NO ONE WAS THERE so we had to find another location. The one on Honea Egypt was excellent.

dan D.
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William C.
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The couple that run the facility are most kind.

WILLIAM M.
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GEORGE R.
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John A.
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Jerry W.
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I was supposed to get a dozen blankets. Paid for them and left without picking up. I called back within 10 minutes to say what had happened and asked if they would just credit my account - they (lady - Jenna) said they would. Never happened. I called again and reminded the lady - still nothing has happened.

John A.
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Excellent customer service. Would not hesitate to rent from this location again.

James S.
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On-site staff was very professional, helpful and friendly. There was a problem with the U-Haul web site. I showed up 45 minutes early and the site tried to charge me for two days instead of one. The on-site staff— and the U-Haul corporate help desk — could not modify the reservation. It was finally worked out, but it was a hassle for everyone. The on-site staff worked gallantly to fix the problem, but U-Haul's site should not have such a problem.

Mike C.
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First time renting, staff were wonderfully helpful and exceeded expectations :)

Linda H.
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My truck was ready and waiting for me. It was very clean and well serviced. Everything was explained clearly. The people were friendly and well informed.

Timothy P.
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Phillip B.
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Kevin B.
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Excellent customer support - I arrived late just after closing, no issues with staff, very supportive, resolved a reservation problem quickly, desk clerk offered to assist in hookup with field representative already departed. Location needs the portable equipment to support hooking up the heavy 6x12 trailers

James R.
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Matthew B.
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Stan E.
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Great truck! Thanks!

Crystal R.
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The lady working with my father and I was rude.

William C.
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Daniel C.
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JERALD B.
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I picked up my vehicle at approximately 3:30 pm and returned it at at approximately 3:30 pm the next day. On checkout, my $29.95 truck charges had gone to more than $80.00. I reviewed the itemized receipt, and found that I had been charged for two days. That added a full day of charges, taxes, mileage fee, etc. If I hadn't been particular about reviewing my receipt, I would have been charged, and paid, a substantially higher fee than I had agreed on. The personnel were all very nice, and worked to get my overcharge removed from my debit account, but it bothered me, and made me wonder if the extra charge was as "accidental" as it appeared. I have used U-Haul for decades, and will probably still. But I will always check my receipts for overcharges.

Albert B.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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