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Emily F
Customer Reviews for A Payless Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you so much for staying open for us, we really appreciate it!
Robert WThe person who assisted with the trailer was very customer oriented. He deserves a raise.
edward cYour app is next to useless. I had to restart 3 times to return truck, and it kicked me out without the ability to finish the return process. ZERO out of 5 stars
John MNice place great people thanks
Medardo AWas charged $84 ... after I left the business...it was on my credit card.
Gary KThe location was far from clean and/organized. Things in the office were stacked everywhere. The individual who checked me in didn’t tell me I was going to be charged an extra day until I asked. I was several hours late in returning the truck. Additionally, when I picked the truck up, I was told an additional day would cost $40 but was charged $71. I would have liked to have been told that up front.
David CCab was clean the rest of the truck was filthy inside and out.
Bill GI have NO FRIENDS?
Michael WEverything went well. Clean vehicle, available at reserved time.
Fred YIs a larger selection of U haul supplies would be good
douglas lVery nice
rita dEverything went very good I will use this store again
Jim WStaff very friendly would rent from them again/
Bill GVery polite
rita dGreat staff super helpful and friendly! Will go here anytime I need any uhaul service!
Andre LMake sure your renters speakk 💯 English
herry hGreat staff
BROOKE BDoing good 👍
John BSome homeless guy was out front of the building. I couldn't trust leaving the truck with a key in it.
Ryan BThis location has some of the nicest people I have ever met. Roda is a gem!
Al BNice people
Elizabeth BAll dealers should strive to provide customer service as excellent as this dealer. A+++ for this location
Patricia AExcellent customer service
Sally TWas late by an hour, and lady said they wouldn’t charge me. Yet still charged me, I went over by 1 mile, got charged. Shouldn’t have returned the truck at 1/4 more than what I got it with. Such bs service
Fernando FYou guys are the best. Keep up the great job.
Debbie OAlways great here!
JASON PAlways pleasant
Richard FVery nice and helpful people working there. Highly recommend this particular location.
Clark MRates are to high $138 for two days and only drove about ten miles
Ina WUsed this location for both storage & rentals. I’ve never been disappointed! Keep up the good work! My go to location in Pahrump!!
William HGreat customer service!friendly and very helpful !!
BEAU JThe staff is always amazing!! And we prefer to always come back to this specific location because of the friendly staff!! Highly recommended!
Crystal RSuper guy went above and beyond. It was even after hours and he greeted me as I pulled in and directed me where to park and assisted with my final billing. The best of the best right there! Thank you kind sir!
Jennie FEasiest drop off ever. Plenty of room to park the trailer. Thanks
Cheryl JEverything was Great ! You don't have to do anything
Clifton wThis is a very easy to work with location.
Thomas SBeen renting from this location 4 years now, always great service.
James Gno improvement needed
Tom BAll was good
Terry BFriendly and helpful employee.
ROGER LWide open area and easy to drop off trailer.
Todd RThe global Map could not locate us at 2400 E. Basin Ave. Took about 15 minutes for the website to locate us.
Darlene MVery patient and professional. It was a coast-to-coast move and the staff were fantastic!!!
Katheryne LAll was great
Denny BHow does one improve on perfection. Hats off to you guys thank you!
Benjamin MEverything went very smoothly. From the check in, to the hooking up of the equipment.
Jason AQuick and easy online reservation. Trailer was in stock and on site. Employee checked me in quickly and got the trailer connected fast. I was out in 15 minutes. Price was $40 out the door which was a little high for just 4 hours but overall I was happy for a last minute rental. I’ll rent again.
Robert MKeep Being Genuine ans Kind
YVETTE PReally friendly and good customer service
Samuel AGreat place to rent from. Quick and easy. Staff is very helpful and knowledgeable about the equipment.
Brian S