Customer Reviews for A Personal Maid
(U-Haul Neighborhood Dealer)

993 reviews

3314 Hwy 17 S   North Myrtle Beach, SC 29582

(843) 491-5048

Location Hours

  • Mon-Thur: 10 am - 2 pm
  • Fri: 10 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: 11 am - 2 pm

Services at this Location:

Contact Us

(843) 491-5048

3314 Hwy 17 S
North Myrtle Beach, SC 29582

Services at this Location:

Location Hours

  • Mon-Thur: 10 am - 2 pm
  • Fri: 10 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: 11 am - 2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The employees that helped me could not have been more professional. They made it so easy for me from the very beginning. If I ever have to rent a truck to move again it will definitely be with Uhaul ! Thank you !!

John D. 
Rating:
5.0

Customer did not leave a comment.

Larry B. 
Rating:
5.0

Excellent customer service.

Clifton J. 
Rating:
5.0

👍

Kenneth S. 
Rating:
5.0

I was helped above and beyond with explaining what/ how the rental would go prior to renting. Equipment performed wonderfully. This was my 2nd time time renting from this location for my personal needs.

JESSE W. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
4.0

Dropped off after hours

GREGORY B. 
Rating:
5.0

Customer did not leave a comment.

Jansen T. 
Rating:
5.0

Employee here was excellent. Good humor and a pleasure to work with.

Richard L. 
Rating:
5.0

Great Service!

John J. 
Rating:
4.0

Did not provide any direction on how to use the truck. Just gave meme the keys!!!!

Frank N. 
Rating:
5.0

The staff here was awesome ! Safe, knowledgeable, helpful, teriffic !

Lorand M. 
Rating:
3.0

When drop off after hours, let the customer know it was received with or without issues. Dropped off 2 days ago and haven't heard anything. Called the next day left message for someone to call me. No response

Gary F. 
Rating:
5.0

Customer did not leave a comment.

Sydney F. 
Rating:
5.0

Customer did not leave a comment.

Randall S. 
Rating:
4.0

Customer did not leave a comment.

Ronald H. 
Rating:
5.0

Again, fast and friendly, no complaints

JAMES G. 
Rating:
5.0

Friendly, responsive, great service!!

Stephen B. 
Rating:
5.0

very helpful with all my needs.

Alan F. 
Rating:
4.0

Customer did not leave a comment.

Brian V. 
Rating:
4.0

Customer did not leave a comment.

Nancy D. 
Rating:
5.0

Customer did not leave a comment.

Charles W. 
Rating:
5.0

Nice fast friendly service.

Thomas G. 
Rating:
5.0

Customer did not leave a comment.

LANCE M. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

The Gentleman working this particular day was most polite and very helpful. Thank you, Howard Johnson

Howard J. 
Rating:
5.0

Hours of operation are limited 10am-2pm

scott R. 
Rating:
5.0

Nothing noted.

Stephen B. 
Rating:
5.0

Customer did not leave a comment.

Cynthia K. 
Rating:
5.0

Great service, Rep. was knowledgeable and very helpful . Will use your location again .

Ernest C. 
Rating:
5.0

Greg is wonderful! This is the 2nd time we have dropped her and he was above and beyond both times! This trip we had lost a cell phone and he recovered it and tracked us down to return it! Exceptional customer service!!

Benji N. 
Rating:
5.0

Great easy pick up in EZ drop off

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Wendy T. 
Rating:
5.0

Customer did not leave a comment.

Ronnie S. 
Rating:
5.0

Great customer service!

heidi A. 
Rating:
5.0

The attendant was polite and respectful.

Robert C. 
Rating:
5.0

Staff was extremely friendly and accommodating. I had never driven a truck before and he showed me all the basics and made me feel comfortable. Great job. I would definitely use this U-Haul again.

JoAnn T. 
Rating:
5.0

Great service

Susan L. 
Rating:
5.0

No improvement needed

Julia C. 
Rating:
5.0

Customer did not leave a comment.

Christopher C. 
Rating:
5.0

See above

William L. 
Rating:
5.0

Online check in and return service was excellent.

Richard L. 
Rating:
5.0

Customer did not leave a comment.

Joseph C. 
Rating:
5.0

The personnel was very helpful and friendly making moving easier. The were oh experience could have been worst but everyone helped and made it easier to get thorough.

Auburn A. 
Rating:
5.0

Customer did not leave a comment.

KENNETH D. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

Jeffry S. 
Rating:
5.0

All of the staff were friendly, courteous and helpful. Great customer service.

Timothy D. 
Rating:
5.0

Customer did not leave a comment.

James J. 
Rating:
4.0

Customer did not leave a comment.

Gerald W. 
Rating:
5.0

Great experience. Would highly recommend this facility

Bert F. 
Rating:
3.0

Customer did not leave a comment.

GEORGE O. 
Rating:
1.0

Good experience. Everything was explained clearly. Only needed for a couple hours.

RICHARD R. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
4.0

Customer did not leave a comment.

Michael F. 
Rating:
3.0

The vehicle was not clean inside or out. Windows were very dirty inside and out, the vehicle wasn't washed. The vehicle has had its time on the road 99000 miles or so, but was not well maintained or cleaned on a regular basis from what I noticed. If I wasn't in the need for this truck, I would have cancelled this rental. The truck did get me to where I was going, but could have been in better condition. I would not recommend this location to my family and friends.

Michael K. 
Rating:
4.0

When trying to return trailer after hours the location wouldn't register so I was unable to utilize that feature. I spoke with the staff who informed me that was an ongoing issue.

Dave P. 
Rating:
5.0

Customer did not leave a comment.

Takashi M. 
Rating:
3.0

K have yet to receive the final invoice. contacted uhaul on chat line and only got a no readable file from 1st contact and a "you were sent the invoice already" from second. cant get a representative on phone645

Charles C. 
Rating:
4.0

Sign on door said one customer in the store at a time. A "regular" came in while we were processing our paperwork to buy boxes. Also didn't have a mask on. Truck itself was clean and ready to go.

Thomas W. 
Rating:
5.0

A-OK

Samuel H. 
Rating:
5.0

Customer did not leave a comment.

Nicholas M. 
Rating:
5.0

Owner was very nice and friendly.

Glanis B. 
Rating:
5.0

Both of the employees I worked with were very professional and friendly! Great customer service!

Michael L. 
Rating:
5.0

Customer did not leave a comment.

SCOTT M. 
Rating:
5.0

We dealt with 2 different men on reservation and pick up. Both of them were extremely friendly, helpful and great to work with. I would recommend them to everyone. The gentleman who helped us with the pickup made a very stressful job much easier.

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

Hoyle steve B. 
Rating:
5.0

Customer did not leave a comment.

Cathey G. 
Rating:
3.0

closed. drop off

GARY T. 
Rating:
5.0

Customer did not leave a comment.

Steven D. 
Rating:
3.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Talk to Greg he was terrific

Richard G. 
Rating:
5.0

Customer did not leave a comment.

allan T. 
Rating:
5.0

Quick , clean and easy , definitely would use them again

Bruce O. 
Rating:
5.0

Customer did not leave a comment.

Nancy B. 
Rating:
3.0

Customer did not leave a comment.

Howard H. 
Rating:
4.0

Should have a minimum miles that are included than charge over that amount

Douglas B. 
Rating:
3.0

they were unable to find an drop off location near my destination also the truck was given to me on empty ,upon notice I called the office no answer left an message with return # (twice ) no return call.

Salvatore E. 
Rating:
5.0

Customer did not leave a comment.

Susan H. 
Rating:
5.0

Customer did not leave a comment.

Gilbert B. 
Rating:
5.0

Nothing. The experience far exceeded my expectations. Graig was amazing!

Johnny M. 
Rating:
5.0

The location is convenient and the van we rented was in excellent condition. I still think U-Haul charging 59 cents a mile makes them less competitive for short usage. I returned the van before 2 hours and drove 59 miles and it cost $60. I still recommend U-Haul at least include a few miles in the base price. The Personal Maid has no option but to follow U-Haul rules.

myra C. 
Rating:
5.0

Customer did not leave a comment.

Gene H. 
Rating:
1.0

You can remove my email from this persons account. I have called about this several times.

Darrell G. 
Rating:
5.0

Nothing! We were very pleased with the service. The vehicle ran well. We were so happy that we were given ample time to drive home and return the vehicle without feeling rushed or being over charged.

Michael I. 
Rating:
5.0

Customer did not leave a comment.

Terry N. 
Rating:
5.0

My experience with this location was really good. The staff was very helpful and had a good attitude with me. Definitely made me want to use them again.

Anthony W. 
Rating:
5.0

Customer did not leave a comment.

Tina B. 
Rating:
5.0

Customer did not leave a comment.

Ronald S. 
Rating:
5.0

Customer did not leave a comment.

Randall S. 
Rating:
5.0

Great service

Thomas H. 
Rating:
4.0

Greatly appreciate the parking space for rented equipment, allows for quick and convenient return.

John P. 
Rating:
5.0

Great customer service the man and the woman that work in the office in North Myrtle Beach behind the subway. Provide accurate information which made the process very easy during the coronavirus.

Ashly T. 
Rating:
5.0

Customer did not leave a comment.

Danny H. 
Rating:
5.0

Customer did not leave a comment.

Vanessa T. 
Rating:
5.0

The guy that helped us return the trailer had the best attitude! I wish more people could be this way.....

Lorie B. 
Rating:
5.0

Customer did not leave a comment.

Becky S. 
Rating:
4.0

Nothing. Covid 19 slowing the process down with only one person in the office at a time.

Sebastian C. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
4.0

Customer did not leave a comment.

John P. 
No reviews have been submitted for this location.

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