Customer Reviews for A Storage Place Barton Road

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A Storage Place Barton Road

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Mericarmen P. on

Rating:

Customer did not leave a comment.

Lorena U. on

Rating:

Customer did not leave a comment.

William R. on

Rating:

Inform me next time if there is a ramp or not. If I had more time, I would have taken my business else where.

Kevin K. on

Rating:

Customer did not leave a comment.

Kelly B. on

Rating:

Helpful lady and new employee. Made it easy with issues I had earlier in the day, as described above.

ANDRIJONO O. on

Rating:

Customer did not leave a comment.

Madalitso C. on

Rating:

Customer did not leave a comment.

TREVOR T. on

Rating:

No one there in the afternoon when we arrived. It took a long time to leave it using the app.

Anghy A. on

Rating:

Customer did not leave a comment.

Rebecca V. on

Rating:

This was my first time renting and using UHaul. The staff was AMAZING!! The truck was easy to manage. My experience was top notch! Five Stars! ??????????

Nancy-Jaime N. on

Rating:

Customer did not leave a comment.

Janice J. on

Rating:

Customer did not leave a comment.

James R. on

Rating:

Over charge on fuel

Luis M. on

Rating:

The attendant, I forgot his name, was very serviceable and professional. He went thru the list of items I’ve ordered online to make sure it was all I needed, and sure enough I have ordered too many pads. He was able to correct that I am was very happy. Good job

CARL T. on

Rating:

I was completely satisfied!

Michelle H. on

Rating:

Customer did not leave a comment.

Neale A. on

Rating:

Great customer service.

CHRISTIAN F. on

Rating:

I’ve usually had bad experiences with U-Hauls but this location was way better. The person who checked out the U-Haul for me genuinely wanted to provide customer satisfaction, was polite, and really informative. 5/5 would come back

Christina L. on

Rating:

Customer did not leave a comment.

Armando E. on

Rating:

good service always

Mel S. on

Rating:

Wish you had hourly rates. We only needed the truck for an hour, but found out that someone else wanted it that day. So, we turned the key in 1.5 hours after we rented it so they could get it. Seems wrong to rent the same truck twice for the exact same 24 hour period. Guess we should have kept the key for the whole day? Or, only been charged for the 60 minutes we had it. That would be nicer.

TOMI H. on

Rating:

Thank You..

Kevin T. on

Rating:

Good service, friendly, and knowledgeable.

Shelly C. on

Rating:

Customer did not leave a comment.

TONIE c. on

Rating:

Customer did not leave a comment.

Wenxin N. on

Rating:

0/10. Would not recommend.

James B. on

Rating:

1) Someone had smoked in the truck so it was smelly. 2) I booked online and picked up using the Uhaul App at about 7.30am. The truck was ready and I assumed that the furniture dolly, moving pads and appliance dolly I had ordered were also in the back of the truck. THEY WERE NOT! This is really frustrating because the Uhaul app should ask or allow you to rent additional equipment if they cannot be provided by the pick-up time! I didn't realize I didn't have what I had reserved until after arriving at the apartment to move. Uhaul should deliver the items to me rather than me having to spend money and time returning to pick up stuff that had been paid for. As of today I haven't received a notice stating that money for things I rented but were unavailable have been returned to me. The problem was not with the location, it is with your system. It is flawed and that is really annoying. I want my money back.

PAMELA F. on

Rating:

Customer did not leave a comment.

Lydia L. on

Rating:

I arrived in Redlands after 6pm on 12/5/2018 and I called (909) 253-0598 for A Storage Place, no answer and they had already closed at 5pm. I called the Henderson, NV U-Haul (702) 568-6797 and spoke to Deja. She informed me that there was no after hours drop-off. I left the truck overnight in Redlands. On 12/6, I called (800) Go U-Haul and spoke to Allen @ 9:59 to 10:08am. Allen was very short and rude. At 12:17pm I confirmed with A Storage Place / Anthony (909) 675-1607 that the 20 foot truck was returned and he will correct their contact # for future customers.

Paul W. on

Rating:

There were no locks for the truck available. It would have been helpful to be able to purchase a pad lock for the truck at this location.

In J. on

Rating:

Customer did not leave a comment.