Customer Reviews for A Storage USA

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A Storage USA

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

ebony l. on

Rating:

Customer did not leave a comment.

Tracy O. on

Rating:

Customer did not leave a comment.

WILLIAM R. on

Rating:

Customer did not leave a comment.

michael t. on

Rating:

Customer did not leave a comment.

michael t. on

Rating:

Customer did not leave a comment.

mia d. on

Rating:

Snow was not shoveled, people were complainig about not being able to access their storage units. Uhaul garaunteed me $1 for the first konth and waived the administrative fees, the worker declined.

STEVEN D. on

Rating:

Great management team. I live in Columbus Ohio and had to come to Dayton to either put stuff in storage. Reasonable rates and great options in paying for your bill. Was always in communication w/me.

Pierce F. on

Rating:

N/A

Jason D. on

Rating:

Customer did not leave a comment.

ANTONIA R. on

Rating:

Mike a customer service representative staff who works in the office was very unprofessional. Upon me moving in he gave me problems as well as me moving out.

WILLIAM R. on

Rating:

Was concerned that I was not advised to check out truck before leaving.

Geary J. on

Rating:

All outstanding

Stacy R. on

Rating:

Customer did not leave a comment.

Alethea W. on

Rating:

Customer did not leave a comment.

Bart M. on

Rating:

Sunday drop off. Did not get to talk to agent.

James E C. on

Rating:

friendly staff fast and effecient

Ray S. on

Rating:

Get more help at that location

Franz R. on

Rating:

Customer did not leave a comment.

Grace R. on

Rating:

Customer did not leave a comment.

Paul C. on

Rating:

Customer did not leave a comment.

Kevin H. on

Rating:

Customer did not leave a comment.

Alex C. on

Rating:

Customer did not leave a comment.

angela r. on

Rating:

Customer did not leave a comment.

Daniel S. on

Rating:

I ordered online and your dealer mysteriously added another charge to my bill!! I never once ordered safecare for $14!! I would appreciate if you refunded that money to me!! I don't want to make a big deal about this but I will if nothing is done quick!! When you order a truck and all extras online that is what you should get!!

JOHN H. on

Rating:

Told us a larger truck was not available, when they actually were.

john b. on

Rating:

Are truck rental broke down 1/2 mile from my drop off location. It really wasn't a big deal one of the radiator hoses clamps came on off and spilled radiator fluid on the ground, we were able to fix the problem ourself and Return the truck to the facility. Our biggest problem was no one was willing to call us back.

dante D. on

Rating:

No one helped or checked lights or trailer

brandi l. on

Rating:

Customer did not leave a comment.

William C. on

Rating:

The attendant was very rude and mentioned several times that he had somewhere he needed to be. I went to the location that I had arranged, but was sent to this location. The attendant accused me of being late and that I "should have read the small print" that says U-Haul can change the pickup location. I may use U-Haul again, but will NEVER go back to that location.

Cleavon M. on

Rating:

Customer did not leave a comment.