Customer Reviews for AAA Self Storage Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of AAA Self Storage Inc

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Tilden O. on

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Customer did not leave a comment.

Robert G. on

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I reserved the truck with furniture pads days in advance. There should be someone overseeing this process to ensure that the requested equipment is available at the time of the rental. I was forced to move a house full of furniture without pads, this was a serious inconvenience. The lady who took care of me showed little remorse. Very displeased with this experience.

JUDITH K. on

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Need more u hauls.and sizes.

felicita b. on

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Awesome service

Heather B. on

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I was required to leave the truck with a quarter tank of gas. I left it with half a tank. It would have been nice for U-Haul to a) credit me for the gas or 2) not charge me for the $2.75 for miles over. Perhaps just asking people to leave it full would be better.

regina l. on

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Shelby G. on

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Jessica D. on

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The receptionist argued with me that the gas wasn't at the level I received it, when it clearly was. Not sure if she needs glasses but I filled the truck up to the level of gas I received it and was not going to pay almost $11 because someone thought the level was just slightly under when it wasn't. Absolutely ridiculous since there are fewer lines on the fuel gauge than on the paper confirmation I received with the gas level so for her to tell me it's not EXACTLY at a certain level is absurd. Terrible service, just ridiculous I've never had to argue with anyone like that. To avoid these problems in the future, the fuel gauge should always be on full. Then there won't be any questions if the customer refilled to the appropriate level. But it's very very unlikely that I will rent with Uhaul again or recommend to anyone after this ridiculous experience.

William S. on

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Customer did not leave a comment.