Customer Reviews for A&T Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A&T Sales

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Gerry P. on

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Richard F. on

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Michael M. on

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Charles M. on

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Nothing! This location is very well-stocked with trucks and trailers and managed by a hands-on man who knows his business. His hours of operation made it very convenient for me. I will definitely use A & T for my future U-Haul rental needs! Superior!

Edward B. on

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Randy F. on

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excellent experience

Kelly M. on

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William B. on

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Cheryll B. on

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Lawrence S. on

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I reserved my rental online, and I was sent to a location that did not have the requested equipment. Apparently the location never have cargo trailers, and I was not the first person to be sent on a wild goose chase according to the owner. Fortunately the owner sent me to a nearby facility that met my needs. While completing the paperwork at the at the second facility, I was told when ready to drop off equipment to call an 800 number on my contract to setup a location. I did exactly that, but was told a location was already selected. I asked them to change the drop off location and was told they could not do that and I had to drop it off at a location that I, neither the pickup location had confirmed. It was a big inconvenience for me but the person on the other end of the phone did not care, so much for customer service. There was a recording at the beginning of my phone call stating the call will be recorded, I hope it was and maybe it can be used to improve your services, because after my experience I would have to be out of mind to go through that again. If you are looking to lose customers, keep your system as it is because I will be willing to pay more with another company than to go through that again. These comments have nothing to do with the pickup facility, only U Haul’s customer service.

Kaitlyn M. on

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We were originally supposed to pick up the night before from another location that closed at 5pm. We showed up at 4:45pm to pick up our truck to have it ready in the morning for our move & the location had closed early? We were FURIOUS.

Floyd T. on

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Has to input information into computer at least twice, every time I go there. Said I-haul constantly working on system. 3 locations within 3 miles, no one at either location, 12:30 on. Friday, nor did any of the three answer the phone.

Hannah W. on

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Dionne B. on

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Jonathan C. on

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Personnel extremely knowledgeable and courteous. Will definitely recommend to others.

Lloyd B. on

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Not Related to Pick Up Location -- Advertising VERY misleading for the 6X1trailer. Website says "...or your more awkward, larger or unconventional pieces, you will probably need a bigger trailer. The biggest cargo trailer available is the 6 ft. x 12 ft. option. In this trailer you can fit things like: standard king sized beds." I rented the 6X12 primarily to move my STANDARD King size bedding. The matress WILL NOT STAND ON EDGE IN THIS TRAILER. It will only fit lying flat, utilizing 3/4ths of the floor space. In addition, I asked 3 different UHaul locations to confirm a King would fit. ALL SAID YES - NO ONE SAID ONLY FLAT!!!

Conrad D. on

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Excellent Customer Service!!

Timothy L. on

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Location supervisor has very helpful. My original location Southeast storage rented the u-haul truck out even thought I had placed a hold with a credit card and was promised the truck would be ready on time. Will never rent from that location again.

ANTHONY R. on

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I was well pleased with my experience. Owner was very helpful , so much I rented again a few days after

Tara B. on

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Jacquelyne N. on

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Charles M. on

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Agent was nice and very helpful. Will use again if needed and recommend to others.

JOHN M. on

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The only place in Montgomery to rent a trailer or truck. Repeat customer.

Eddie L. on

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Cecil D. on

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very friendly and true to his word. Will use him again.

William R. on

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I've never had a cleaner, better maintained U-haul truck for moving. Competitive pricing and friendly service were also a plus. I will definitely tell my friends and coworkers.

Christopher C. on

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Peggy F. on

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Alicia H. on

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Everything was good just too pricey for 20 miles or less in 1hour trip

Morris D. on

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Carla S. on

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Rena W. on

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The man that helped me secure the U-haul in Wetumpka, Alabama was very friendly and knowledgeable. He answered all my questions to my satisfaction.

DOUG T. on

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