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Customer Reviews for Abes Auto & Resto
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Abes Auto & Resto
Very nice people, everything was ready when I arrived.
I was directed to pick up my rental in Minot at 8 am. After waiting in line for almost an hour because "the website is slow" I was told to pick up my rental at a location about 30 miles out of town. When I got there no one was there. After contacting the owner of the auto repair shop, it took him an hour to show up. It then took another hour waiting for the U haul website to take my information. I ended up leaving the location without a signed contract for the rental. Meanwhile we had 3 men just sitting at my house waiting for me @ $15.00 an hour each.I ended up paying them for 3 hours of their time that U haul cost me. I'm not happy with U haul at all! On the good side. The trailer was clean and I had no issues on the 1200 mile trip. The rental return went very well.
You need to work on your website. It is user unfriendly for your operator. What should have taken no more than 10 minutes, took an hour because it would not allow the location operator to go through the screens to finish the contract
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