Customer Reviews for Able 2 Scoot
(U-Haul Neighborhood Dealer)

3,434 reviews

2603 Cerrilos Rd   Santa Fe, NM 87505
(South west of St Michaels DR)

(505) 424-3517

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: 8 am - 12 pm

Services at this Location:

Contact Us

(505) 424-3517

2603 Cerrilos Rd
Santa Fe, NM 87505
(South west of St Michaels DR)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: 8 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Did the after-hours drop off but there was no drop off box so I had to go back in the next day to turn in the key that was the only hiccup that we had

Jeffrey S. 
Rating:
4.0

Price per mile a little high. Did not expect to pay that much.

Cheri S. 
Rating:
5.0

Great experience - above expectations

Toni C. 
Rating:
4.0

Customer did not leave a comment.

Peggy H. 
Rating:
5.0

Customer did not leave a comment.

Anne H. 
Rating:
5.0

Excellent customer service!

george L. 
Rating:
4.0

This location is a small storefront with a shocking amount of equipment stuffed into the dirt lot behind the building. I relocate to a different state about every three months for work using uhaul equipment so I have had a wide variety of experiences at uhaul retailers. I was late for my appointment and the business was in the middle of having all of its computer hardware replaced; and even still, this was the friendliest, most thorough, and quickest I have ever been moved through the rental process. I have no plans to return to Santa Fe, but if I do I will gladly return to this location. They do it right.

David W. 
Rating:
3.0

I've always had a good experience with rentals here. Unfortunately my truck this time was not in the best shape. The gast tank filler hose had been cut and I required roadside assistance when, while trying to fill up mid-trip, gasoline started spilling under the chassis, Maybe soneone tried to steal gas from it?

LUISALFREDO P. 
Rating:
5.0

Customer did not leave a comment.

Brian R. 
Rating:
3.0

Customer did not leave a comment.

Christy R. 
Rating:
4.0

Customer did not leave a comment.

kenneth G. 
Rating:
5.0

Sad to say crime has prevented this location having a drop box. This created me having to drop off the truck and come back in the morning to return the keys. Not the owners fault just the times we live in.

Catherine S. 
Rating:
4.0

Customer did not leave a comment.

Eric D. 
Rating:
4.0

Had to wait for service. Need more staff.

Mike R. 
Rating:
5.0

Thank you. You are awesome!

BERNARD T. 
Rating:
5.0

Customer did not leave a comment.

Ron E. 
Rating:
5.0

Customer did not leave a comment.

Shannon P. 
Rating:
5.0

great service as usual. I use the cargo van for delivery of my art to different galleries. Always clean vehicles with efficient service.

Rich W. 
Rating:
5.0

Customer did not leave a comment.

Cyndie G. 
Rating:
5.0

Customer did not leave a comment.

Judith M. 
Rating:
5.0

Customer did not leave a comment.

robert S. 
Rating:
5.0

Customer did not leave a comment.

emilio L. 
Rating:
4.0

Very friendly and helpful. Equipment was ready when I arrived. Overall very good.

Aaron G. 
Rating:
5.0

Customer did not leave a comment.

Marsha E. 
Rating:
5.0

Customer did not leave a comment.

Eric S. 
Rating:
5.0

Very friendly and helpful.

Shane E. 
Rating:
5.0

Customer did not leave a comment.

Melissa G. 
Rating:
5.0

Sean and Kim were extremely helpful. Will be using again.

Cody D. 
Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
4.0

Customer did not leave a comment.

Alexander B. 
Rating:
1.0

charged for extra gas although the tank was filled to the original mark. Terrible customer service as drop off location tried to tow the truck due to them not have a key drop off box.

Dylan H. 
Rating:
5.0

Nothing, everything was perfect

David L. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Everyone at the shop is always friendly and helpful. I keep coming back again and again. Thanks!

George P. 
Rating:
5.0

Customer did not leave a comment.

Susan C. 
Rating:
4.0

We used the van to transport kayaks for recreation. The $19.95 per day price inflated to over $81 dollars with mileage charges. Our bad: we didn't read the fine print first So instead of relying on U-Hau from now on, we're buying an inexpensive kayak trailer. BUT U-Haul's phone service was exceptional for a big corp.: every time I called, to each location (including ABQ central), I got a real human being on the phone, who knew what he was doing, within four rings. Dominick in ABQ central was especially helpful. Bravo! (PS: Two Perception Prodigy 10 kayaks fit diagonally in the van with a moving blanket between them, and bungee cord ties. Five minutes in, five minutes out, compared to 30 minutes each for top-of-car ties. U-Haul should advertise this!)

Jay D. 
Rating:
5.0

Thanks for your help you are awesome 👌

Dan S. 
Rating:
5.0

Customer did not leave a comment.

Craig T. 
Rating:
5.0

Fast service

GUADALUPE V. 
Rating:
5.0

Customer did not leave a comment.

donald P. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Nathan B. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

Amanda Rose R. 
Rating:
5.0

Customer did not leave a comment.

axel W. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

Ray M. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
5.0

Awesome people Thank you very much

Dan S. 
Rating:
5.0

Customer did not leave a comment.

Linda D. 
Rating:
5.0

Customer did not leave a comment.

Steve K. 
Rating:
5.0

Really nice staff

Daniel W. 
Rating:
5.0

Customer did not leave a comment.

Joan A. 
Rating:
5.0

Customer did not leave a comment.

Asa H. 
Rating:
5.0

Not a thing! "Seth" and his assistant were kind, VERY helpful and courteous, as well as MOST efficient and quick to take care of my brief hauling needs (motorcycle to shop for repairs)! Can't think of anything they could have done better in any possible category!

John R. 
Rating:
5.0

Customer did not leave a comment.

Doug J. 
Rating:
3.0

Online design is flawed; I experienced several issues navigating through the various screens. Sometimes I would be kicked out to the sign in screen.

James T. 
Rating:
4.0

Customer did not leave a comment.

Rosemary A. 
Rating:
4.0

Friendly service.

Andrew M. 
Rating:
5.0

Customer did not leave a comment.

walt D. 
Rating:
3.0

Customer did not leave a comment.

ernest F. 
Rating:
5.0

Customer did not leave a comment.

Armando R. 
Rating:
2.0

Trucks rotors were so warped the shook yhe steering wheel out of your hand. Very dangerous.

Ken M. 
Rating:
5.0

Customer did not leave a comment.

ARCHIE W. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth F. 
Rating:
4.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Give a military and or seniors discount. Penske foes!!

Kathryn C. 
Rating:
3.0

Customer did not leave a comment.

Dakotah S. 
Rating:
5.0

Great Service

george L. 
Rating:
5.0

Customer did not leave a comment.

walt D. 
Rating:
4.0

Tank had 1/8 - told to return with ¼. Cost $72

george P. 
Rating:
3.0

Customer did not leave a comment.

Allison T. 
Rating:
5.0

Customer did not leave a comment.

george L. 
Rating:
3.0

The check-in/check-out service online did not work for me.

Samantha I. 
Rating:
4.0

Customer did not leave a comment.

Nathan B. 
Rating:
4.0

Customer did not leave a comment.

LINDA S. 
Rating:
5.0

most everything was great, but the windshield and rearview mirrors we to washed

Clayton B. 
Rating:
5.0

Customer did not leave a comment.

Geroge L. 
Rating:
5.0

Customer did not leave a comment.

Michael A. 
Rating:
5.0

Customer did not leave a comment.

Victoria P. 
Rating:
5.0

Customer did not leave a comment.

Ashton L. 
Rating:
1.0

the truck need to be wiped dow

Mary A T. 
Rating:
5.0

Customer did not leave a comment.

Jordan V. 
Rating:
5.0

Customer did not leave a comment.

Dawn P. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
1.0

The people were very nice, but we waited 30 minutes to check out because they were having problems with the uhaul server.

spencer M. 
Rating:
5.0

Customer did not leave a comment.

Eric S. 
Rating:
5.0

Customer did not leave a comment.

Douglas T. 
Rating:
5.0

Customer did not leave a comment.

Robin N. 
Rating:
2.0

Please tell customers when you do not have all the necessary equipment before they arrive for their reservation. It is frustrating to have to go to multiple locations. The trailer looked fine from the outside. Upon arrival home, we discovered the whole trailer was filthy on the inside.

Genevieve C. 
Rating:
5.0

Customer did not leave a comment.

Bryan C. 
Rating:
5.0

The online App to check-in after hours is AWEFUL!! Unable top continue after uploading pictures of the clean trailer. COME ON UHAUL. Fix the app. The local Uhaul company was GREAT.

Bill B. 
Rating:
3.0

The lock box to get the key from was a little difficult to open

Jordan G. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Sean and his team are great!!!

Hotel S. 
Rating:
5.0

Customer did not leave a comment.

JAMES F. 
Rating:
5.0

Customer did not leave a comment.

RICHARD B. 
Rating:
5.0

Customer did not leave a comment.

jacqueline C. 
Rating:
5.0

I ran into a couple hiccups with my uhaul but Teresa and Sean were really fantastic and helpful. Checked out my car ahead of time to make sure I could tow what I needed safely. They knew exactly what equipment I needed and went over lots of information with me so I felt really confident with my purchase and experience. I would definitely recommend working with these two at Able to Scoot. Pulling a trailer across the country is a stressful experience and they made it the absolute easiest part of the trip. I'm very grateful for their help and expertise!

Elyse T. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top