Customer Reviews for Acadiana Premier Buildings

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Acadiana Premier Buildings

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

HIRAM S.
Rating:

I was pleased with the personnel, they were very helpful to me and the equipment was clean and maintained well.

LAWRENCE B.
Rating:

Jared Crow was the best excellent customer service

Greg L.
Rating:

Thank you for the great truck rental

Felisha L.
Rating:

Customer did not leave a comment.

Edward W.
Rating:

Customer did not leave a comment.

LANA M.
Rating:

Customer did not leave a comment.

James G.
Rating:

Customer did not leave a comment.

Whitley M.
Rating:

Customer did not leave a comment.

John S.
Rating:

Trailer door seemed to have a rusty track or something, a little hard to operate. Also getting disconnected was a bit of a pain but fortunately the guy at the store was there when we were returning about 11 PM and helped us get it off the hitch. Not sure if the hitch had a problem or it it was just the way we were positioned.

Jere Q.
Rating:

Have accurate fuel readings

Julian D.
Rating:

Rent clean equipment that has been maintained to generally accepted standards. Also, instruct the sales clerk to be more precise when explaining the refueling policy. I was charged for gasoline even though I return

April D.
Rating:

I was double charged on this rental twice the amount of the truck and insurance everything and then the guy put insurance on it without asking if I wanted it or not and then when I brought up the double charge he said of yeah it shouldn't have done that then ask me if I could come back the next day for my refund and I came back the next day he said that he didn't have any cash in the business office and and to come back later that day so I left and came back he wasn't there and had close the business early then text me that I would receive my refund in mail and I never got anything this was very bad and never received service like that before I will never go back to that location and I would really appreciate my refund of over charge

Pepper M.
Rating:

Customer did not leave a comment.

THOMAS F.
Rating:

Customer did not leave a comment.

John D.
Rating:

The truck smelled horribly of smoke. Then when I returned it in Charlotte the building was empty. then he called me and said the truck was dirty and charged me $25.00 clean up. I protested but he said to bad. Plus the the truck had 3qtr tank full whe I picked up. I filled the whole tank and he still said to bad. I want my $25.00 back or I will use budget for now on.

Courtney K.
Rating:

Was told I could rent it for 7am when I booked days in advance. Didn't get the uhaul till 10:30. The guy was late to work. Very poor customer service. Will not use this location again.

Donterrius M.
Rating:

My reservation was for 9:30 and I got done about 11:00. I was overcharged and had to call Uhaul to fix it. I could not get a receipt.

Tedrick H.
Rating:

Customer did not leave a comment.

Tenika W.
Rating:

Thank you, Jared! Phenomenal customer service!

phyllis S.
Rating:

Customer did not leave a comment.

Brent D.
Rating:

Customer did not leave a comment.

Stephanie R.
Rating:

Customer did not leave a comment.

MELISSA R.
Rating:

Needs work on 24 share app.

michael T.
Rating:

Customer did not leave a comment.

Fritz D.
Rating:

Charged me extra for gas and I put the needle past what I got it.

Jonathan W.
Rating:

Customer did not leave a comment.

Michele H.
Rating:

Customer did not leave a comment.

Walter B.
Rating:

Customer did not leave a comment.

Adam L.
Rating:

Customer did not leave a comment.

Ray D.
Rating:

Customer did not leave a comment.

Joseph S.
Rating:

Customer did not leave a comment.

Joe B.
Rating:

Customer did not leave a comment.

Adam L.
Rating:

Customer did not leave a comment.

CARLOS W.
Rating:

Overcharged me for mileage and gas.

Jherica J.
Rating:

Nothing from this site, awesome, thanks again!!

Elizabeth A.
Rating:

Customer did not leave a comment.

MATT M.
Rating:

Customer did not leave a comment.

DONNA C.
Rating:

My appt time was for 9:00 am and the lady who was supposed to be there didn't show up until almost 10:00 am Thankfully there was a gentleman who was with UHaul from a different location dropping off a trailer that helped me out.

Greg G.
Rating:

I rented the trailer for 2 days and was charged for 4 days. I have sent an email and left a voicemail explaining his mistake and no return call or email has been made. This is unacceptable business practice.

Michael M.
Rating:

Customer did not leave a comment.

Richard R.
Rating:

I want to say that my experience with U Hual had to be the most frustrating this time. I was sent to Denham Springs, LA for my original reservation to be tolf it was in Baton Rouge. When I went to 2nd location, was told that it was not there but, on Airline Hwy. I went to that location, got the trailer on to be called back because of some paperwork issues. I could rate this less than what I have but, the young women at each site were so apologetic and helpful.

robert K.
Rating:

Customer did not leave a comment.

john M.
Rating:

Customer did not leave a comment.

Jodesha L.
Rating:

Nothing!! They were fabulous!!

Martea M.
Rating:

This company is misleading with prices and over charged me for a rental by more than $134.00. I'm going to file a BBB complaint so I can ensure my credit card is refunded.

Trevor P.
Rating:

Customer did not leave a comment.

Laurence H.
Rating:

Trailer was not ready to be rented when I arrived.

Paul V.
Rating:

Customer did not leave a comment.

krishonne L.
Rating:

Customer did not leave a comment.

Pierre S.
Rating:

Customer did not leave a comment.

Mary B.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top