Customer Reviews for Accuracy Vital Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Accuracy Vital Auto

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Tony D. on

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Customer did not leave a comment.

John M. on

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Rental return app is not very customer friendly. The app crashed half through this check in procedure. I do appreciate how professional the staff was when they finished my return.

Corrina AND St S. on

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Biggest issue was getting checked on due to system issues. Pickup was at and finally got the keys at 8:30.

john L. on

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The return process is incredibly dumb. Plus it wouldn't work and the guy had to call U Haul to get the truck returned. I won't come back.

Katelyn M. on

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Great friendly staff!!! I enjoyed interacting with them and the vibe was nice and laid back. I never knew renting a uhaul could be so stress free!

Cathie L. on

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Make it clear that it’s necessary to sign in to your uhaul account to answer the return questions and upload photos. Overall everything was great!

Jeffrey F. on

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Good information provided at our pre-visit - very helpful staff on site.

Rob T. on

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Did not like the self checkout. Will investigate an alternative next time I need to rent.

DARCY G. on

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Customer did not leave a comment.

Merv S. on

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Good service

Stacy R. on

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Pickup took way to long as the clerk was having problems with the system and had to restart 4 times and had to phone help desk as well. For a pickup that should have taken 10 minutes it took 40 minutes. Other than that everything went really well. Self return was very easy.

Michael T. on

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Abdulhakim S. on

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Mateusz T. on

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Nishil K. on

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Mark J. on

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Mihee Y. on

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Ryan C. on

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This location is a small mechanic shop, so when I arrived there was no one at the counter; had to wait a bit for the guys in the back to notice I was there. However, the employee was very nice and did a great job explaining the rental process and answering my questions. Overall a great experience.

Zoltam Z. on

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Adrian A. on

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Ability to pay by cash as an alternative to credit card would be convenient. I would rent again from U-haul. Nice equipment!

sergii B. on

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Quillan L. on

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The truck was not ready for me when I went to pick it up so I could not use mobile pick up. I ended up having to spend 1hr inside getting it set up

Ron R. on

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PETER H. on

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SUI TUNG W. on

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The invoice is not correct. I have added the fuel to the original level, but they still charged me the fee of fuel.