Customer Reviews for Ace Hardware of Ashtabula

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ace Hardware of Ashtabula

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Samuel A.
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Customer did not leave a comment.

Erin S.
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richard N.
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STANLEY M.
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There was trash under the seats when we picked up the truck. Should have gone over the overall cleanliness and wasn't sure if it was disinfected for covid 19 because of this.

Candy C.
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Philip J.
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KELLY S.
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I could not get the lock off of the truck ? Someone came out to help me . Then the check engine light came on so I had to go get another one . The place I got it from acted like I was taking his own personal truck . He told me to bring it back there when my car was parked at ACE. He then told me no worries him or his wife would drive me back to my car ? I don't even know them . Other then that the truck was perfect for the move .

MARLA T.
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Robert S.
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nothing the staff is great at ace hardware

Tanya F.
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Well next time the person who left the note with the key can be more specific about how to leave the key and lock how lock was supposed to be dropped off and truck. No one explained that to us. Plus you couldn't read their hand writing either.

Kimberly W.
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The ladies that took care of me at pick up location where wonderful.

Jeannine B.
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My original reservation was changed to s different location the night before pick up because the truck broke down. I wasn't able to pick up at 9 as scheduled because of the farther distance and cashier didn't care that I was paying for 8 hours and could only receive 7 hours as the truck was rented to someone else at 5. I then received a text message threatening to charge me an extra $50 if the truck was not returned by 5 so it could be rented out to another customer.

Chris D.
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Customer did not leave a comment.

Erica L.
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Nothing everything was in the best optimum condition it can be in.

suzanne J.
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Employees need more training on how to sign people up for this service at my location. Otherwise fine

Michael M.
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noberto C.
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Christina B.
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ELIZABETH L.
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milena R.
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Sheila A.
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Michael H.
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rented in one day and all went well.

Robert S.
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Friendly service, as always, at Ashtabula Ace Hardware - & quality equipment from u-haul. Great combo.

Robert S.
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Scott S.
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karl T.
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Jumbo was very friendly and helpful .

Ronald M.
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Teresa L.
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The right side of the truck had a brake light out it has sonething wrong with the steering part if it it was hard to even drive it on the road

Bill S.
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Lisa S.
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No reviews have been submitted for this location.

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