Customer Reviews for Affordabale Storage of America

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Affordabale Storage of America

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Stan K. on

Rating:

Customer did not leave a comment.

Carl J. on

Rating:

Customer did not leave a comment.

SANDRA D. on

Rating:

Customer did not leave a comment.

Margaret R. on

Rating:

Thank you. Quick and Efficient. Thank you Albert.

Schevon V. on

Rating:

Work with low income individuals. Very satisfied, however, it was expensive. Moreso than expected.

Tawni W. on

Rating:

Customer did not leave a comment.

Gloria W. on

Rating:

This location is a little out of the way but a real gem of customer service. Polite, helpful, and efficient. When in Florida, this will be my location of choice! Thanks for the great service.

Jeffery Y. on

Rating:

Went out of his way for customer satisfaction

Kym E. on

Rating:

We iced working with Albert. He was very helpful and friendly.

Rose C. on

Rating:

Budget is much cheaper. Lower your rates.

Gary C. on

Rating:

Owners mailbox was full. Gate wa locked. We called the number suggested but no answer and couldn't leave a message.

Ryan L. on

Rating:

Customer did not leave a comment.

harold K. on

Rating:

nothing he was great

jason C. on

Rating:

Customer did not leave a comment.

Diane T. on

Rating:

Albert was wonderful....he was kind, understanding, helpful, and he should win employee of the year!!! He is the BEST....he was professional and personable and very accommodating to our needs. He went above and beyond to be sure we had everything we needed!!!

margret W. on

Rating:

Very polite. When the rep from this location reached out to me, they actually said their name and where they were calling from. I had a great many things going on that day, and was working on a tight timeline, and they made everything fall into place.

bruce C. on

Rating:

no body showed up during business hours to check in the trailer called U haul National they said to just leave it it was left for two days. I had to call U haul national office 3 times to have them find the management. as it is they checked in the trailer an extra day. I brought it in on the 9 th they did not get confirmation until the 10th and that was after calling U haul. they left it unsecured by the side of the road for 2 days. it could have been stolen

Daniel B. on

Rating:

No one there. Looked abandoned.

Edward C. on

Rating:

Store was supposed to open at 9 am, no one in site and gates locked and closed at 10 am. Had to speak to 3 people before one could tell me what to do.

Dan R. on

Rating:

Great little trailer. Good experience.??

Raymond H. on

Rating:

Customer did not leave a comment.

Edward P. on

Rating:

some run down garage in the worst part of town

SYLVIA B. on

Rating:

Customer did not leave a comment.

jesus G. on

Rating:

Customer did not leave a comment.

chris P. on

Rating:

Customer did not leave a comment.

susan T. on

Rating:

confirm the after hour drop off process

DENNIS D. on

Rating:

Customer did not leave a comment.

Allen W. on

Rating:

Staff and Equipment were awesome. Location is a bit older and out of the way.

Donald C. on

Rating:

Customer did not leave a comment.

Wayne S. on

Rating:

Customer did not leave a comment.

Teresa B. on

Rating:

The staff was very friendly and helpful.

Gay Y. on

Rating:

This was my first time renting and driving a Uhaul truck, and I was very pleased. Jesus was especially polite and helpful! Very easy procedure.

James B. on

Rating:

The two men I dealt with were incredibly nice and friendly. Keep up the good work!!

Deborah R. on

Rating:

Customer did not leave a comment.

RON L. on

Rating:

I made the reservation on line and choose the Turnbull Bay Road location. A phone call told me that I had to go to the Edgewater location 10 miles from my home. Although all the information had been entered on line, the person started all over and all the information had to be entered the second time and it took an hour to complete. He would not complete it without the license number of the car to be hauled although it had been entered before. luckily my wife was home and supplied the number on the phone. I have rented and towed car haul trailers many times before. He had some trouble hooking up to my ball and told me I needed a 2" ball. I always use that same ball so I personally adjusted the trailer connection and it easily connected. Having to go 10 miles away from my original location choice was a bad start and the problems at the site compounded this experience and made the rental process an unpleasant one.

JOE S. on

Rating:

Customer did not leave a comment.

TERRY B. on

Rating:

Customer did not leave a comment.

ROBERT P. on

Rating:

Your rates for truck rentals are extremely high, I was able to rent the same size truck from budget for a round trip move to upstate New York and return for the same length of time for one quarter of the cost of u~haul.

Charles H. on

Rating:

Very nice and easy to work with. Very quick service.

Tom S. on

Rating:

Customer did not leave a comment.

Thomas M. on

Rating:

Customer did not leave a comment.

ALINA D. on

Rating:

Customer did not leave a comment.

Julie S. on

Rating:

great service and clean truck

DAVID E. on

Rating:

Fast service

PHILIP S. on

Rating:

Keep Doing Just What You Are Doing.

SUSAN P. on

Rating:

Nothing. This company was very professional and accommodating to my family needs. Much appreciated.

joe S. on

Rating:

Customer did not leave a comment.

RUSSELL P. on

Rating:

The roof leaked and my furniture was wet as we came through storms, hence fix the roof for the next guy!

eric S. on

Rating:

Customer did not leave a comment.

ABBIE H. on

Rating:

Customer did not leave a comment.

KENNETH T. on

Rating:

Customer did not leave a comment.

WAYNE C. on

Rating:

Mr. Galvan was very knowledgeable, friendly and helpful. Site was clean and well-kept.

RAY C. on

Rating:

Customer did not leave a comment.

JEFFREY C. on

Rating:

Customer did not leave a comment.

ALLEN T. on

Rating:

Spell my name right on this request. Alan not Allen

CONNIE C. on

Rating:

This was not the original pick-up location. Original pick-up location was Fisher's Auction, I believe was the name, in Edgewater located on Hibiscus. Their location was not helpful, negligent and very dissatisfactory. I called them to confirm that morning that they did in fact have the trailer I was renting. They told me yes, they did. I went to pick up the trailer and they did NOT have a trailer and were not even willing to go get me a trailer. They wanted to send me to a different location to get an available trailer. THIS IS WRONG! When a person makes a reservation to pick up a piece of equipment at a certain location, that location should have that equipment on site, or make arrangements to get the equipment, or call the customer ahead of time to make any necessary changes. None of this was done. Very poor customer service at that location but the people at Affordable Storage were extremely helpful.

ROBERT M. on

Rating:

Customer did not leave a comment.

ELMER L. on

Rating:

Customer did not leave a comment.

michael N. on

Rating:

Customer did not leave a comment.

RICHARD V. on

Rating:

I received a call a day after the trailer was returned from someone from Uhaul wanting to know if I was going to return the trailer today. Not sure what happened but would certainly appreciate an explanation. Richard Vyse rcv0387@msn.com

JOE T. on

Rating:

Customer did not leave a comment.

JOHN M. on

Rating:

Customer did not leave a comment.

david S. on

Rating:

Customer did not leave a comment.