Customer Reviews for Aggressive Builders and Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Aggressive Builders and Storage

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Ricky E.
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Couldn't have been more helpful - will use this location and recommend to anyone needed a uhaul

Melanie L.
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We drove from a northern suburb of Illinois. We were supposed to pick up a truck in a neighboring Uhaul location. We received notification a day before that we had to drive to another state. That's not acceptable customer service especially when we booked months in advance .

Michael M.
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Customer did not leave a comment.

Amy R.
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Nothing. They were top notch. Didn't even care that I rushed in my in in my pajamas. O wait there is one thing Uhaul should make it to be able to split payment between 2 cards or 1 card & cash. Thank you

Ryan F.
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The dropoff location was in a different town than I selected and then I was charged for milage overrage. Doesn't seem fair to charge customers extra because you directed them to drop off in an alternative location.

Christy M.
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They were very helpful, made sure I received a refund for furniture dolly. Appreciate this type of customer service!

Jon F.
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Customer did not leave a comment.

Victoria H.
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Process was seamless and easy. Thank you.

Taquala H.
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I was treated with respect from the time I walked in the door to the time I lift really good serves

Michael S.
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Customer did not leave a comment.

Dwayne W.
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Monique L.
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Patricia P.
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Roxanne L.
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Great location and Super nice people. Def recommend them.

James H.
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Best experience I have ever had with a moving company, and I have had many, including moving my kids to college, etc. This husband and wife business was very accommodative regarding extended use beyond the original contract, which saved my week since I contacted them with short notice.

STEVEN R.
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Excellent service

damon P.
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Customer did not leave a comment.

Bobby S.
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Customer did not leave a comment.

Walter S.
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Google's GPS location is not correct. GPS said I had 1/4 mile to my destination just as I passed a location with U-Haul vehicles in the lot. After t raveling the extra distance just to find it was not the location need, I turned around and went back. You need to get this corrected with Google Maps.

Margaret M.
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Customer did not leave a comment.

Kevin L.
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Good business. Friendly and helpful

Mark B.
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The female employee was very friendly, knowledgible and helpful.

ken T.
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Customer did not leave a comment.

Patrick F.
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Customer did not leave a comment.

BRIAN K.
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I would not recommend as they charged me for the gas gage literally being off by a few centimeters claiming in a large truck those centimeters were equal to gallons of gas. I called to dispute the charge and was told they had nothing to do with it and it was all corporate.After submitting my photos from pick up and drop off and a call to corporate I was able to get a refund for the $24 I was overcharged for gas. I received a call 45 min after corporate addressed my issue with a resolution from the location I rented the truck from saying they were still waiting to hear from there Account Rep. In the future please don't pass blame on overcharges and be prepared to offer a swift / timely resolution.

nathaniel W.
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Customer did not leave a comment.

James C.
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Customer did not leave a comment.

Scott P.
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Mike and Alysha are the best. I felt like they really cared, and I would recommend them to anyone as a first option.

Brian E.
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Customer did not leave a comment.

NOE G.
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No hassle Immediate response was given And friendly

Scott P.
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They are wonderful people who take care of their customers. I will choose them the next time I have Uhaul needs.

Joyetta B.
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Customer did not leave a comment.

michael H.
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Went out of their way to open up early and have the equipment ready for me since uhaul messed up the reservation making us drive 120 mile round trip to just get the truck. Cant say enough good things about him and his customer service.

jeff B.
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The folk at aggressive were great. The U-Haul app is terrible

Christopher K.
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Alesha is excellent at customer service and was able to resolve problems quickly.

Vontrell J.
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Customer did not leave a comment.

Pat F.
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John B.
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Matt R.
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You can clone Mike Mackey and make him a customer service trainer for your whole operation. He went above and beyond what any other U-Haul place has done. While I've always had great experiences with uhaul this place was fast and efficient!

MARGARET B.
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Email your cotract directly to your customers. I cannot open what was sent to me nort print it out for my reimbursement

Brian W.
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Nothing, the service was spectacular the agent personally walked me through everything I needed in order to check in on line. They went above and beyond!!!

JAMES PAUL R.
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Customer did not leave a comment.

Quentin T.
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Could not drop off trailer at different location due to being scheduled as in-town. Regional manager would not change status of rental, had to drive 1.5 hours one way to drop trailer off, very inconvenient.

ladonna L.
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Customer did not leave a comment.

Maidena Y.
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Smoothest process I've ever had!

andria J.
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The gentleman who helped me was very professional and courteous!!!

JEFFREY P.
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Customer did not leave a comment.

Anntoinette S.
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Excellent service. The couple was very friendly and nice.

Helen C.
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Customer did not leave a comment.

Mike B.
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Customer did not leave a comment.

gina T.
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The first location had computer problems so I was sent to aggressive, they were closed. I called them they came to open just to rent me the uhaul. ( They live about 25 minutes away) They were great! I did lose about an hour and a 1/2 because of the first location not able to accommodate me and waited for the 2nd location to meet me. Over all I was happy with the way Aggressive Builders handled my situation. Above and beyond customer service, Thank you Aggressive Builders. I will be calling you in the next couple of weeks. Gina T.

Joyce N.
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Very friendly and accomodating. Loved Jackson! <3

Breanne V.
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Very friendly, helpful and fast check out! Family owned would recommend next time.

TINA M.
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Wonderful experience. When I move again I will be back.

Eric N.
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The lady was extremely nice and new the vehical

Thomas H.
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Customer did not leave a comment.

Daniel M.
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Customer did not leave a comment.

Devon K.
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Owner of the company where truck is kept was extremely polite

Patrick C.
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Customer did not leave a comment.

Johnathon H.
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Fast friendly service They exceeded expectations with their customer satisfaction. Thank you

Stephen S.
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this is up and comming

Toni T.
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Nothing

Sabine Irene H L.
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The name of the location is a bit special, the location itself is not the prettiest, but these guys are REALLY helpful and friendly. I hardly recommend this locations, 5 stars is a minimum I can give them :-)

No reviews have been submitted for this location.

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