Excellent in every aspect.
Joe R | Overall Experience
Customer Reviews for Aims Self Storage Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I however did rent the storage month by month. they took the 85 out of my bank account for the month of november.and I moved out by the 6th . I feel I should have been refunded for a partial month. because im sure they rented it again so actually they got double months rent I think. and I was suppose to get a deposit back but I havent yet.
Edwin M | Overall ExperienceJust a little pricier than expected. Otherwise just fine.
Christopher G | Overall ExperienceThanks to staff !!
carol s | Overall Experienceeverything was accomplished on my end thank you.
Steven G | Overall ExperienceNice facility. Just the right size for my needs.
david g | Overall ExperienceI mainly chose Aims Storage facility because of their TOP notch customer service! Every and all employee of this business has been completely professional and extremely professional! Some of the best customer service I’ve experienced in a long time.
Aleah B | Overall ExperienceIt was easy to rent the unit and everyone was nice.
Nancy H | Overall ExperienceGreat experience would recommend the facility anytime to anyone.
Theresa B | Overall ExperienceThis is a class organization. The customer service I have received over the years has been amazing.
michael j | Overall ExperienceThis place is a awesome for a storage facility, very big and tall units and super clean inside and out,staff was excellent to work with
MITCHELL B | Overall ExperienceStorage unit infested with mice - property damaged
Kathleen F | Overall ExperienceAims self storage is a very convenient and clean facility. The staff is very friendly and extremely helpful. I am so grateful for their help with storing my father’s items after he passed. They made that part of the process so much easier for our family. Wonderful business and staff
Laurie ( | Overall ExperienceThe staff were helpful and friendly. The unit was affordable and 24 hour access. The Aims facility has many services, including shipping, which I used many times and they were always extremely helpful. Highly recommended. Thank you. The owner is engaged and knowledgeable.
david s | Overall ExperienceI highly recommend Aims Self Storage and Moving Center if you need a storage unit. With a rating of 10 as the BEST, I give the staff, service and storage unit itself a 12! I could not have been more pleased with the professionalism, courtesy and helpfulness! Hornell can be proud to have Aims as part of its business community! THANK YOU, Aims!
Josephine B | Overall ExperienceMary and her staff are wonderful! I rented a storage unit and was very impressed on the condition. I also rented a uhaul and it was a great experience. No issues. Will definitely be going back there for any moving needs or shipping of items. High recommend!
Rene E | Overall ExperienceI did not move out of my storage facility. I believe this was sent to me in error.
Vicky G | Overall ExperienceThe moving manager Marcus and the store employees were very helpful. I would recomend this business to anyone looking to store there items, and for moving. These people are great
PENROSEFREEMAN D | Overall ExperienceThe service was wonderful and accommodating for my needs. All questions were answered timely and I never had any problems for the length of my rental. Clean, well maintained and safe . Highly recommend
Nancy F | Overall ExperienceEveryone is always friendly and helpful, and has always gone above and beyond to help Hornell Partners for Growth with anything we need
Valorie W | Overall ExperienceThank you again.
D'Shaun B | Overall ExperienceI rented this space for just over a year. The owners were extremely helpful and accommodating at all times. Highly recommended!!!
MATTHEW G | Overall Experiencei would highly recommend your storage company
patricia b | Overall ExperienceWas there since 2007 and never once had a issue , owners are very nice and helpful !! I would and have recommended people to them and will continue to do so .!!!!
ROXY A | Overall ExperienceTop Level Experience!
Holly D | Overall ExperienceHad my storage unit for a year. My first experience with this. I was very pleased that all my home items were in great condition, as well as my storage unit was clean and dry when I finally moved my stuff out! Thank you!
Katrina B | Overall ExperienceI would definitely recommend this storage facility. I give it 10 *'s. The staff was so friendly and very helpful. Thank you to the staff. I really appreciated your help when needed.
BRENDA S | Overall ExperienceThe employees are very accomodating.
Dolores H | Overall ExperienceStaff were always helpful when I had questions or concerns. I would certainly use the facility again if I needed the storage. Thank you!
JILLIAN F | Overall ExperienceEveryone here is always helpful, it's a great, safe place to store things!
LYDIA M | Overall ExperienceEveryone was great to work with at Aims.
ROBERT K | Overall ExperienceThank you!
MICHELLE R | Overall Experienceeverything was great, very nice people and very helpful. unit is awesome and will be more than enough. we will be referring aims storage to our friends as well
Privacy R | First Impressionsclean units and friendly staff
Privacy R | First ImpressionsEverything is great. I won`t actually be moving into the facility till next month due to a lack of funds on my card.
Privacy R | First ImpressionsOwners are absolutely WONDERFUL! These people should receive some kind of special award for helpfulness. They are the best!
Privacy R | First Impressions