Mary and her staff have always been helpful. Great customer service. Staff is very friendly, knowledgeable and quick to respond to any question or information required. Having managed several stores it is refreshing to see quality customer service.
PATRICK T | Overall ExperienceAims Self Storage Inc
12 East Ave Ext, Hornell, NY 14843(Corner Park Dr and East Ave Extension)
Customer Reviews
Available Units (All Sizes are Approximate)
Drive Up Storage
-
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$100.00
Per Month
- Drive Up
- 1st Floor
- No Climate
- Rate:
- $100.00 Per Month
Storage Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkMary and her staff have always been helpful. Great customer service. Staff is very friendly, knowledgeable and quick to respond to any question or information required. Having managed several stores it is refreshing to see quality customer service.
PATRICK T | Overall ExperienceMoving at our age is difficult but we had our unit rented before we got here from Florida and was very pleased with the condition of our unit. The staff was excellent with any and all questions. The price was very reasonable for this area and my monthly fee never changed. In Florida the 5 months I had a unit the price increased at least twice and if I had continued it was going to go up again. So “Thank you “ for your service to our small community of Hornell.
Dawn C | Overall ExperienceWe were very fortunate to have the opportunity to secure a storage rental unit last year as a family urgency came about and this met our needs perfectly. The U-Haul/Aim staff were always courteous and professional whenever I stopped-in for assistance or called with questions on their service. Thank You all for your assistance.
Cathy S | Overall ExperienceBy far, the best storage facility in the whole entire area. The staff was always ready to answer any questions and work with you. I enjoyed my stay at the AIMS storage facility :)
BOB M | Overall ExperienceAIMS Self Storage was always there when I needed assistance. Their personnel were always friendly and knowledgeable, especially Mary. Keep up the good work, AIMS
BOB M | Overall ExperienceVery friendly staff. Never had any issues that they did not resolve almost immediately. Would definitely return if I ever need to.
steven k | Overall ExperienceMuch appreciative. Thank you
Saresa P | Overall ExperienceWe are greatful to the facility staff for all of the help to get us moved in to our house. Thank you!
Christopher S | Overall ExperienceExcellent in every aspect.
Joe R | Overall ExperienceI however did rent the storage month by month. they took the 85 out of my bank account for the month of november.and I moved out by the 6th . I feel I should have been refunded for a partial month. because im sure they rented it again so actually they got double months rent I think. and I was suppose to get a deposit back but I havent yet.
Edwin M | Overall ExperienceJust a little pricier than expected. Otherwise just fine.
Christopher G | Overall ExperienceThanks to staff !!
carol s | Overall Experienceeverything was accomplished on my end thank you.
Steven G | Overall ExperienceNice facility. Just the right size for my needs.
david g | Overall ExperienceI mainly chose Aims Storage facility because of their TOP notch customer service! Every and all employee of this business has been completely professional and extremely professional! Some of the best customer service I’ve experienced in a long time.
Aleah B | Overall ExperienceIt was easy to rent the unit and everyone was nice.
Nancy H | Overall ExperienceGreat experience would recommend the facility anytime to anyone.
Theresa B | Overall Experience