Customer Reviews for AJF Trailers
(U-Haul Neighborhood Dealer)

49 reviews

11263 N Chase Rd   Rathdrum, ID 83858

(208) 687-2974

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: 10 am–1 pm

Services at this Location:

Contact Us

(208) 687-2974

11263 N Chase Rd
Rathdrum, ID 83858

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: 10 am–1 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Mike R 
Rating:
4.0

Well maintained location. Right off highway. Have been here before. Definitely Recommend!

Scott B 
Rating:
5.0

Convenient and super friendly. Thanks!

JEFF D 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B 
Rating:
5.0

Chanda was excellent to deal with. UHaul experienced a problem with their software on the back side but Chanda remained calm while working through the problem with IT at UHaul. It took some time, but we weren’t in a rush. I highly recommend AJF Trailers for your rental needs.

Laura P 
Rating:
5.0

Chandra and her entire team were absolutely fabulous to work with! Everything was ready on time pick up and return was effortless. If you need to move these are the folks to call.

Donald H 
Rating:
4.0

Customer did not leave a comment.

Jamie C 
Rating:
5.0

Customer did not leave a comment.

Trent B 
Rating:
5.0

Customer did not leave a comment.

Jack B 
Rating:
5.0

service was excellent and staff was very helpful with the app. system

JEFF A 
Rating:
5.0

Everything was great...end of statement with a period. Thank you. 👍

Michael L 
Rating:
5.0

Customer did not leave a comment.

Josu A 
Rating:
5.0

Customer did not leave a comment.

Ronald D 
Rating:
4.0

Customer did not leave a comment.

Dana K 
Rating:
5.0

No improvements needed!

Debby W 
Rating:
3.0

Customer did not leave a comment.

Aaron F 
Rating:
5.0

The service was excellent. A young man helped me hook it up and take it off. The app was very easy to use and the location for pickup and return was spacious and easily accessible. Very good experience.

Mary W 
Rating:
4.0

Customer did not leave a comment.

Lamar L 
Rating:
1.0

Worse place ever, over charged me and didn’t give Ny refund for whole month. Fuck this place

Stepna D 
Rating:
5.0

Customer did not leave a comment.

Scott A 
Rating:
5.0

Customer did not leave a comment.

Richard M 
Rating:
5.0

These folks were very knowledgeable. Good customer service. I will use them again in the future.

LARRY K 
Rating:
3.0

Again being charged for miles on the truck due to uhaul sending me to the wrong place to pick up the trailer is your fault not mine

Randy S 
Rating:
5.0

Customer did not leave a comment.

SHAD P 
Rating:
5.0

Customer did not leave a comment.

John G 
Rating:
4.0

Friendly. Had stayed late which worked out well. Definitely Recommend.

Scott B 
Rating:
5.0

Customer did not leave a comment.

Michael H 
Rating:
5.0

Great customer service, thanks!

Kenny H 
Rating:
5.0

Customer service was fantastic

Michael D 
Rating:
5.0

Customer did not leave a comment.

Stephen P 
Rating:
5.0

The people running AJF trailers are absolutely wonderful to work with. The level of service that I received should be a model of how to run a customer facing business. My U-Haul experience with AJF will be the reason I’d recommend this location to everyone for any of their trailer renting/buying needs. Absolutely incredible

Emily S 
Rating:
4.0

Customer did not leave a comment.

Dan M 
Rating:
2.0

After reserving a trailer at the local Coeur d'Alene UHaul we were called and informed we needed to pick up the trailer in Rathdrum. That was close to 1 hour away from our home. At the Rathdrum location we were told the "lot boy" quit last week. Trailer wiring harness had broken wires. Replaced but right turn signal lamp did not work and was a different style that had been riveted in place. Another trailer was provided but not cleaned out. They tried hard but not the good experiences we have had at all the other locations in 3 different states.

robert b 
Rating:
3.0

I asked to have the trailer for 2 extra days, aince I was failing across the country. That was not done for me and as I was traveling back I was contacted by the returning company asking where the trailer was. I was still 118 miles from home. i was forced into an exhausting rush to get back asap and unload th le trailer for another costumer waiting. I expressed I should still have the trailer for 2 more days at $20 per day. So I did everything in my power even got neighbors to help unload the trailer to be return the t that day. It was 4 hours late. I would have never chosen 9 am as a return time so they charged me$31.75. I was very upset I asked to speak to a manager and they told me he was busy and would contact me. He did not. I was still charged the money. It was returned the same day. I will never rent from uhaul again.

Kari E 
Rating:
4.0

Customer did not leave a comment.

Jesse P 
Rating:
5.0

Customer did not leave a comment.

Alan H 
Rating:
4.0

Nice people in the office.

Sharon S 
Rating:
5.0

easy and simple - service was excellent.

fidel p 
Rating:
5.0

Customer did not leave a comment.

Tracy T 
Rating:
5.0

I honestly can't think of anything that would have made this transaction easier or better. It was literally as good as it could be.

Andy N 
Rating:
5.0

Customer did not leave a comment.

mark c 
Rating:
5.0

Customer did not leave a comment.

Robi G 
Rating:
5.0

The crew at Rathdrum Idaho were absolutely the best, professional, courteous, and very kind A1 in my book thanks again guys!!!!

steven s 
Rating:
5.0

Customer did not leave a comment.

Nicklaus S 
Rating:
4.0

Customer did not leave a comment.

Brian J 
Rating:
5.0

Customer did not leave a comment.

Scott R 
Rating:
5.0

Customer did not leave a comment.

Paul G 
Rating:
5.0

He was extremely helpful!

arie p 
Rating:
5.0

Customer did not leave a comment.

JAY G 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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