Customer Reviews for AJ's Boat RV Mini Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of AJ's Boat RV Mini Storage
ROBERT I. on
No improvements needed. The 6X12 trailer pulled very smoothly with no bouncing or swaying. It was effortless to tow.
Jim H. on
Easy access
Michael L. on
UHaul needs to add AJ’s to the Drop Off list. I had to drive an extra 11 miles to the closest Drop-off point. I rent 26’ trucks each summer to take luggage and camp supplies from Arlington, TX to Pottsboro, TX and I can’t drop-off at the closest dealer without extra fees.
Scott M. on
Nothing I saw needs improvement.
Stephen S. on
The lady was very efficient and friendly.
John M. on
Talked with them about condition of truck when I picked it up and dropped it off.
Mike M. on
I rented a trailer to go pick up a hot tub 130 miles away. When I reached my destination the trailer was not wide enough to hold the hot tub. I called your customer service department for different times and spent a total of an hour and 40 minutes trying to exchange it for a different trailer. I was disconnected twice I was transferred five different times put back into Q after being told oh we finally found the right department. Needless to say I never got the correct trailer. Your customer service department is worthless and I will never use your company again. I had to come back home without the hot tub and return the trailer to the original location next to my house.
Earl Y. on
Amanda was very helpful and professional.
Johnny N. on
Amanda was very helpful, cordial, and respectful. She went out of her way to help me in the trailer rental process.
DAVID P. on
The manager was extremely helpful and professional. We will definitely use this location again.
JONATHAN T. on
They’re only open 9 am to 5 pm. Very disappointing and difficult for working people. Reserved trailer but couldn’t get in gate until 9, by the time they completed paperwork it was almost 10. People were waiting on my, almost angrily.
FRANKLIN C. on
nothing, every thing went very good thanks
Lisa H. on
My overall experience was good. Brandi was very helpful and the facility is fairly easy to get into. My one complaint was the clean of the unit. Lots of dead bugs lining the edges of the unit. Had to
Mark B. on
Courteous service. A pleasure to work with.
Len L. on
Was impressed with the performance of the truck ease-of-use and had good experience at both connections.
Monty I. on
Brandi was excellent