Customer Reviews for Alamo Street Towing

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Alamo Street Towing

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Timothy T.
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There was no internet service, your app is a failed system. Took pictures of gas and still got charged for miles and gas. Nearly rented the truck for nothing because the time lossed in what it took to rent the truck, the company was closing for the day. It was the worst truck rental experience of my life. Never will I use Uhaul again.

Meghan L.
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Customer did not leave a comment.

David A.
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Customer did not leave a comment.

Nicole C.
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Guy marked my gas lower than it actually was charged an extra conscience fee of $30 to fill tank . Doesn't fill tank and parks it on street for rental. The service fee is a scam.

Thomas V.
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It got worse from here. They were not ready and the place was disgusting.

Matthew F.
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If for any reasons you experience some technical issues regarding downloading the application. The UHAUL support should be able to help the customer at their end to access the key or get thru the whole process. The email I used to book this rental was compromised which made it difficult for me to get this rental. And when I finally picked up the rental, I went to get some gas and unfortunately the gas hose was cut off by someone who's trying to steal gas from the truck. Does anybody from UHAUL checked this returned rentals for safety. So disappointed how UHAUL failed to keep their customers safe.

Gary M.
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Slow service. Filthy location.

Carl O.
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Customer did not leave a comment.

Gary L.
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Very small office space and difficult sometimes getting in and out of

Christopher A.
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The attendant seemed like he was inconvenienced with my return. Accordingly, he was abrupt in his conversations which came across as rude. Also, there was no good location to park, to return the rental truck and the location was unclean and cluttered. I will not use this location again to rent U-Haul equipment. I wish I would have returned to the Spruce Street location, which was a very pleasant experience. Alamo Towing is a poor representation for U-Haul.

No reviews have been submitted for this location.

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