Customer Reviews for All Blown Up Inflatable Rentals
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

30 reviews

5500 Vann Rd   Newburgh, IN 47630

Office Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

5500 Vann Rd
Newburgh, IN 47630

Services at this Location:

Office Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Rachel J 
Rating:
1.0

Hands off, could answer no question. No one present on site, ever, without appointment and never for uhaul. "They only rent space in our parking lot. I have no idea what their policies or procedures are." The website locks up, do return cannot be completed online. Called the 800 uhaul number and had to take their word that return was complete. There is no email acknowledgement of completed return. You just get a copy of the rental receipt from pick up. ODD and totally disconcerting. What a total fucked up mess uhaul has become.

William C 
Rating:
1.0

There is no live person there. We had problems and called U-Haul and got nowhere except referred to someone who did not answer. You need live people at your locations.

Shirley A 
Rating:
3.0

Customer did not leave a comment.

Joseph C 
Rating:
4.0

Customer did not leave a comment.

Peggy H 
Rating:
5.0

Customer did not leave a comment.

CHAD B 
Rating:
2.0

The truck we had requested was not available due to keys not being present. We were not informed of this until we had to call customer service. The 24/7 truck share was not as convenient as it sounded. I was frustrated because we made the reservation over a week ago.

Hannah B 
Rating:
2.0

Be aware. You will be charged a mileage fee plus a $43 fuel charge even if you refill the truck. You must download the app in order to pick up the vehicle. Check in was cumbersome, asking for a selfie, double entry of license information, and figuring out how to unlock the manual lock. Once I returned the truck, I was surprised with $65 worth of surprise fees. The truck was advertised as $29.95. Ended up being charged $127.08.

Kara H 
Rating:
1.0

My experience with Uhaul was absolutely horrible. I will never rent from this location again, and make sure to never recommend it to anyone. First we went to pickup and discovered that the location is under construction so there is a huge detour that will take you completely out of the way. It was night time and it’s completely dark and hard to find the location. Also when we arrived the truck size we rented was not available. We had to wait on the phone for 2 hours just to speak with a representative to get another truck that was actually available. I could go on and on about how bad this experience was. Trust me it kept getting worse, but I don’t even have the energy to finish this review. NEVER AGAIN!

Eric T 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN F 
Rating:
4.0

was confused as to where to park truck, so left in front of office. (It was a holiday, and business was closed)

Lois T 
Rating:
5.0

Customer did not leave a comment.

Cody H 
Rating:
3.0

Customer did not leave a comment.

Henry B 
Rating:
3.0

Customer did not leave a comment.

Sohrab K 
Rating:
2.0

Poor cell phone coverage so it was tough to check in on mobile. Needed better directions where truck was. Needed better directions where lockbox was. Had a terrible time getting lock open. Took three of us 15 min to get it open. Also we ran late traveling there. That also caused issues with check in. Wish that was more apparent that it was a big deal to arrive late. We thought it was like a rental car and just an approximate arrival time

David S 
Rating:
2.0

Start having someone onsite for a pickup. I 100% guarantee you I will never rent like this again.

Randy R 
Rating:
3.0

Do away with the 24/7 bull crap and have an actual representative

Steve H 
Rating:
5.0

Great experience

Larry T 
Rating:
3.0

I asked for moving blankets and it was added to my order but when I got in the truck, there was no moving blankets. After asking the company at the door who handles the U-hauls, they told me to call U-Haul which resulted in me on the phone for 30 min with a nice customer service rep who couldn't help me because the location I was at, the company wouldn't answer the phone. I wouldn't recommend a neighborhood U-Haul for the fact that companies take advantage of the program and don't help U-Haul customers.

Sam L 
Rating:
5.0

Customer did not leave a comment.

Alex B 
Rating:
4.0

Customer did not leave a comment.

April T 
Rating:
2.0

It was very hard to communicate with anyone at that location , especially to get access to the truck let to get it started to leave on time. They went from 9 to 10 o’clock and still no one would respond to help. The lady who works at the U-Hall facility at Evansville Auto on Burkhardt Rd was very upfront to us and when she needed to get help higher up she connected to her (their) higher up in Kentucky and he called us himself to work through our problems until we finally got our Code number to get our key. I’m grateful to both of them. The truck ran well even through heavy !!!!! Rainfall in Ohio on Sat. afternoon. So pleased with the help of those two employees

Donald L 
Rating:
4.0

Make it easy to fill out paper work.

Bridgette R 
Rating:
5.0

Customer did not leave a comment.

James M 
Rating:
5.0

Customer did not leave a comment.

Thomas L 
Rating:
2.0

Had my time wrong. I was suppose to have the truck an hour earlier but had to wait for it. Then charged me before hand and ended having to refund me and having to wait. My last experience went smooth. Plus they didn’t have the right equipment that I needed.

ANDREW R 
Rating:
5.0

Not sure how they can access a second truck of the same size but our pick up was delayed an hour because there was only one truck. We were dependent upon the previous renter returning the equipment according to schedule. That didn’t happen.

WillaBeth W 
Rating:
5.0

Customer did not leave a comment.

Jed I 
Rating:
5.0

If I could rate a 10 I would most definitely do so. Anthony was the best with quick and easy service. Thank you so much Anthony 🙂🤜🤛

Lisa J 
Rating:
5.0

Customer did not leave a comment.

GERALD P 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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