Customer Reviews for All Safe & Secure Self Storage
(U-Haul Neighborhood Dealer)

57 reviews

3318 Auraria Rd   Dahlonega, GA 30533

(706) 482-0295

Hours

  • Mon: 9 am - 3 pm
  • Tue-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Special Operating Hours

  • 4/15/2021 - 12/31/2021: Closed

Services at this Location:

Contact Us

(706) 482-0295

3318 Auraria Rd
Dahlonega, GA 30533

Services at this Location:

Hours

  • Mon: 9 am - 3 pm
  • Tue-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Special Operating Hours

  • 4/15/2021 - 12/31/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Joe H. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER L. 
Rating:
5.0

nothing

Kenny W. 
Rating:
2.0

Customer did not leave a comment.

THEODORE M. 
Rating:
5.0

Customer did not leave a comment.

doug D. 
Rating:
5.0

Customer did not leave a comment.

Harry H. 
Rating:
5.0

Customer did not leave a comment.

GREGORY B. 
Rating:
4.0

Customer did not leave a comment.

Jason M. 
Rating:
5.0

Offer availability of a two wheeler dolly and shipping blankets for rental

Matt Z. 
Rating:
5.0

Customer did not leave a comment.

Roddy R. 
Rating:
5.0

Customer did not leave a comment.

Katelyn N. 
Rating:
5.0

Customer did not leave a comment.

tamie R. 
Rating:
3.0

It's not the location I selected. The computer was slow(not locations fault?).

Rory C. 
Rating:
5.0

Prompt, helpful, and courteous service, and probably the fastest and most efficient drop off I have experienced. We called with a few questions before the drop-off and received several helpful answers. All around excellent service makes it easy to recommend this location.

Kenneth R. 
Rating:
5.0

Customer did not leave a comment.

jon S. 
Rating:
5.0

Durant was absolutely courteous & accommodating. A week prior, I had rented a cargo van from Budget in Roswell & that experience was poor, no comparison. From my call to the UHaul 800# to reserve, to the pick up & in between I received exceptional customer service. If you can rent from this location do it!

Kristen U. 
Rating:
3.0

Average. Individual was late in opening office. We requested an 8 am pick up and our location was changed. The new one would not open until 9 and he was late in getting there.

Diane B. 
Rating:
3.0

Not much to say here. The location was closed, the truck was left in the lot with the key deposited in the overnight lock box.

Terrence B. 
Rating:
1.0

Rental was set for 9am pickup with the location having business hours opening at 9am. I arrived and the person did not show up until 9:27am to open the store. The computer system on two separate systems was not working properly and made the process longer. I reserved an appliance dolly but was given a utility. I had movers arriving at 9:20 and paid them to stand around.

Corey T. 
Rating:
5.0

Customer did not leave a comment.

Melinda O. 
Rating:
5.0

Customer did not leave a comment.

Ron S. 
Rating:
5.0

More selection of vehicles, such as, cargo vans.

Ronald F. 
Rating:
3.0

Customer did not leave a comment.

Mark Z. 
Rating:
3.0

Someone being at the desk would've been nice...or at least someway to get assistance. I yelled "helloooo" through 3 different doors. Finally just had to leave the keys and info on the desk.

Barbara T. 
Rating:
5.0

Customer did not leave a comment.

Cindy T. 
Rating:
4.0

Customer did not leave a comment.

Clifford S. 
Rating:
5.0

The man was very understanding of my circumstances and helped me through every step.

Jesse C. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
3.0

I had to do the night box drop-off at 4pm on a Monday afternoon as they were closed when we arrived. Parking was limited along the street.

richard C. 
Rating:
4.0

Very friendly, clean establishment. They went the extra mile to accommodate their customer.

KIM D. 
Rating:
5.0

Customer did not leave a comment.

Gail M. 
Rating:
5.0

Customer did not leave a comment.

Teresa W. 
Rating:
5.0

They left side tail lights were not working and brake light was not working called mr. Durant at the place I rented from safe and secure storage he took care of it said don't worry about it he would put in a work order request

olen R. 
Rating:
3.0

Was charged extra for milage due to the fact that I was told by the person that wrote up the rental contract that I could return the truck to any uhaul store in my area. Upon the return which was less that 2 miles of my residence I was told I had to return the truck where I rented it which caused my mileage to be greater than originally intended. So was over charged more than 11.00 on my card account. Very displeased with the uhaul store I used for misinformation Thanks for your prompt attention

Elizabeth F. 
Rating:
3.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Personal caring service

Millie A. 
Rating:
5.0

Customer did not leave a comment.

George F. 
Rating:
5.0

Customer did not leave a comment.

BRUCE E. 
Rating:
3.0

Customer did not leave a comment.

Ted N. 
Rating:
5.0

Customer did not leave a comment.

Emilia S. 
Rating:
5.0

Customer did not leave a comment.

Emilia S. 
Rating:
2.0

Customer did not leave a comment.

Raymond K. 
Rating:
4.0

Customer did not leave a comment.

paul M. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
4.0

Customer did not leave a comment.

Randy R. 
Rating:
5.0

this was my desired drop off point but was not listed in UHaul computer

Mickey B. 
Rating:
5.0

Customer did not leave a comment.

Antonio S. 
Rating:
5.0

Customer did not leave a comment.

ART F. 
Rating:
5.0

Mr. Durant was very helpful made everything easy for me very prompt on calling me when the truck was there and available a pleasure to work with I would definitely recommend safe and secure for a place to rent your truck store

olen R. 
Rating:
5.0

Great service. Give him a raise.

Charles C. 
Rating:
2.0

Customer did not leave a comment.

Sherry C. 
Rating:
3.0

My official drop off location didn't exist. You gave me the wrong address and phone number so I spent an hour driving all around my town searching for a place that wasn't even there. I finally said whatever and dropped it off here. I got charged for the extra mileage searching for the nonexistent location and also a charge for dropping the truck off at a different place specified. I've emailed your customer service with no response. Ridiculous.

Heather L. 
Rating:
5.0

Customer did not leave a comment.

TRACY G. 
Rating:
1.0

This location isn't finished. Dropped the Uhaul off where the storage facility was being constructed. I'm sure this will be a good location once it's finished

Corey D. 
Rating:
1.0

Customer did not leave a comment.

Ronald W. 
Rating:
1.0

IT WASN"T EVEN A PLACE OF BUSINESS JUST A CONSTRUCTION SITE I USED THE ONLINE CHECKIN AND IT STILL TOOK AN HOUR AND A HALF TO GET CHECKED IN THEN HE DIDNT HAVE MY DOLLY AND TO LEAVE TO GET IT SO I HAD TO WAIT LONGER I WOULD NOT EVER RENT A UHAUL AGAIN I WOULD GO THROUGH ANOTHER COMPANY

rhonda H. 
Rating:
3.0

Customer did not leave a comment.

Brenda G. 
No reviews have been submitted for this location.

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