Customer Reviews for Allen Outdoor
(U-Haul Neighborhood Dealer)

1,401 reviews

600 S Main St   Bishop, CA 93514
(Hwy 395)

(760) 872-6224

Location Hours

  • Mon-Sat: 9 am - 4 pm
  • Sun: 11 am - 3 pm

Services at this Location:

Contact Us

(760) 872-6224

600 S Main St
Bishop, CA 93514
(Hwy 395)

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 4 pm
  • Sun: 11 am - 3 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

CINDY O. 
Rating:
2.0

I wouldn't recommend U-Haul to anyone anymore. 3rd or 4th time I have used you and the service was awful. You make it so difficult to pick up and rerun after hours. Also you charged a cleaning fee when the truck was clean. I move often and will again but I won't be using U-Haul

NINA S. 
Rating:
1.0

Mot to drop off on a Saturday or Sunday, they were closed and I couldn't get into "Share my Location" to show I dropped the trailer off before 10am and then I was charged another $20.00 for an extra day

Geraldine W. 
Rating:
4.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Customer did not leave a comment.

Timon T. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Jannah T. 
Rating:
5.0

Customer did not leave a comment.

Bradley B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL W. 
Rating:
5.0

None

Daniel L. 
Rating:
5.0

Customer did not leave a comment.

Marcia E. 
Rating:
5.0

Customer did not leave a comment.

lynn C. 
Rating:
5.0

Mike is great. Very froendly and does us good each time. Higly reccomend

Natalie M. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
1.0

Both side mirrors were broken. The windshield was cracked the truck was dirty inside and outside. I feel like I rented the oldest and most broken down truck they had. I was just sad.

John W. 
Rating:
5.0

Customer did not leave a comment.

Twila K. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
4.0

Returned after hours. No one there. Finding spot to park truck was easy

Christine S. 
Rating:
5.0

Customer did not leave a comment.

JAMIE L. 
Rating:
5.0

Awesome

Brian R. 
Rating:
4.0

Customer did not leave a comment.

Juana P. 
Rating:
4.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
3.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Mike at Allen Outdoor is friendly and helpful and I have been a repeat customer. Thanks Mike!

MARK R. 
Rating:
4.0

Customer did not leave a comment.

Bill M. 
Rating:
5.0

The tires were different but thats being picky. Over all good product the rental office staff A+. Just had to move some couches thanks

Jeremy G. 
Rating:
4.0

Customer did not leave a comment.

Erma C. 
Rating:
5.0

Customer did not leave a comment.

Edwards E. 
Rating:
5.0

Customer did not leave a comment.

Kristine A. 
Rating:
4.0

Customer did not leave a comment.

robert P. 
Rating:
1.0

The protective under-carriage of my bmw was ripped off when backing vehicle off trailer. Would have been nice to know before transport. I will pursue reimbursement.

thomas T. 
Rating:
3.0

Customer did not leave a comment.

Megan A. 
Rating:
5.0

Customer did not leave a comment.

Eric V. 
Rating:
5.0

Customer did not leave a comment.

RODRIGO M. 
Rating:
5.0

The self-checkout process was terrible. At one point, the app stated that i needed to provide additional authentication, such as a lease or a passport. But I'm already at the location -- because i cant start the checkout process unless i'm at the location. so the fact that a customer should bring a lease or their passport should be stated whenever a customer makes a reservation. Uhaul also doesn't state that a customer must allow all sorts of access to their phone in order to use the self-checkout. The self-checkout app failed several times and the CSR chat representative told me to just keep signing out and then back in to try to get it to work. The phone number on the app said the wait time for phone assistance was 50-60 minutes. That should tell Uhaul that its self checkout systems aren't working well. Overall, self checkout was a terrible experience and next time I will look to rent elsewhere.

Sean F. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

Wade W. 
Rating:
3.0

The check-in process was long and confusing. I would let folks know what will be necessary before pick up arrives.

Alexander E. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Took 1 minute for drop off…super fast

Patrik G. 
Rating:
4.0

The renting process was simple and easy. The return process was also quick and simple,

MARCO C. 
Rating:
5.0

Customer did not leave a comment.

Retura C. 
Rating:
5.0

Customer did not leave a comment.

LARRY M. 
Rating:
3.0

I had to drive 60 additional miles ($60) to get a truck for the day,, because of the scarcity of truck in my area of California.

BERNARD F. 
Rating:
5.0

Always efficient, friendly, great customer service. Use them exclusively.

Elizabeth M. 
Rating:
3.0

Stand by your word

EDWARD M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM C. 
Rating:
5.0

Awesome service

Hans K. 
Rating:
5.0

Good customer service ! --- BE SURE TO RESERVE FIRST BEFORE PICK UP, OTHERWISE RENTAL MAY NOT BE AVAILABLE -------

CATALINO C. 
Rating:
5.0

Customer did not leave a comment.

DANIEL F. 
Rating:
1.0

Customer service at this location is terrible. Would never rent from here again. And most certainly would not recommend to anyone I care about.

DALLAS F. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

BRANDIE S. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY A. 
Rating:
5.0

Customer did not leave a comment.

Erik H. 
Rating:
5.0

Customer did not leave a comment.

PAUL M. 
Rating:
5.0

I was greeted in the lot when I pulled in. The check out was quick. I'm very happy with the service I received and the equipment I used.

MARK S. 
Rating:
3.0

Customer did not leave a comment.

BRIAN S. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA ANN H. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
4.0

Customer did not leave a comment.

LARRY M. 
Rating:
3.0

Customer did not leave a comment.

MIKE R. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE JOHN M. 
Rating:
4.0

Customer did not leave a comment.

KARLA H. 
Rating:
3.0

There was only one person working at this location which serves as a separate retail facility as well as a Uhall store. There were many customers waiting for service while I was being tended to.

MICHAEL G. 
Rating:
5.0

Very nice and they have all you need

CHEYENNE M. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE M. 
Rating:
5.0

Customer did not leave a comment.

RUSSELL G. 
Rating:
5.0

Customer did not leave a comment.

DENNIS M. 
Rating:
5.0

Customer did not leave a comment.

Rande L. 
Rating:
5.0

0

Steve J. 
Rating:
5.0

Mike is a very honest and fair man to rent from. No secrets everything is explained from the beginning. I was a day late and knew exactly what the cost would be.

JOHN S. 
Rating:
3.0

Not the friendliest guy, but he got the job done.

KEITH M. 
Rating:
4.0

You can give the deposit back in a timely manner since it's been 4 days since I dropped the truck off and still don't have my deposit

Christopher K. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER N. 
Rating:
5.0

simple and quick great job Mike!

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

Edward B. 
Rating:
5.0

Customer did not leave a comment.

John Michael C. 
Rating:
5.0

Customer did not leave a comment.

Lee N. 
Rating:
5.0

Website could be a bit more user friendly. Mike at Allen Outdoors is incredible. Couldn't ask for a more accommodating store!

Jim L. 
Rating:
5.0

Customer did not leave a comment.

DIMITRI A. 
Rating:
5.0

Customer did not leave a comment.

ROBERT G. 
Rating:
5.0

Nothing because is very good service We are very happy with your services Always we renting in this location. Thanks

FRANCISCO G. 
Rating:
5.0

Customer did not leave a comment.

EDWARD B. 
Rating:
5.0

Staff was very helpful, and equipment was ready and on time! Thank you.

Christie S. 
Rating:
5.0

No Chang! I had a very nice gentleman help me. I was very Happy with the service.

ASALIA R. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Very nice staff

JANICE M. 
Rating:
5.0

Love this place!

David C. 
Rating:
2.0

1.29 per mile and I have to do do all the leg work with no help from employees..... never again

Jeffrey M. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
4.0

Customer did not leave a comment.

AARON W. 
Rating:
4.0

Neaten up the office area….it was quite messy. You uwner was friendly and did a good job.

Steven L. 
Rating:
5.0

Customer did not leave a comment.

Stanley C. 
Rating:
5.0

Customer did not leave a comment.

JESSICA F. 
Rating:
5.0

Customer did not leave a comment.

FARLEY S. 
Rating:
5.0

Customer did not leave a comment.

BRIAN R. 
Rating:
5.0

Customer did not leave a comment.

Steven B. 
No reviews have been submitted for this location.

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