We had to drive 130 miles to get our equipment and the appliance dolly wasn't there as reserved. None was available within 130 miles.
Ken R
Gardners True Value
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lone Pine, CA 93545
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Customer Reviews
- 4.0 Average Customer Rating
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The actual drop off location was not at 104 S Main but about a 1.5 miles away at the lumber annex for the store. It would’ve been better to know that address from the start.
Edwin VGot to location to find the man who does the U-Haul rentals not there and had to wait for the employees of the hardware store to locate him and him arrive. Filled out paperwork there and then had to drive to location of actual trailer.
TAMMY BKeep up the good service thank you
LOUIS RMake sure the data entered on UPS app is transferred properly to pick-up/drop-off location. The size truck I reserved was not available even after a confirmation for my order. I had to drive an extra 120 miles round trip to pick up the right size truck, which I received with a 1/4 tank of gas. This took four hours out of my day that I needed to load and begin the travel. I was sent to Lone Pine U-Haul (60 miles from Bishop where I was supposed to pick up the truck) who took 45 minutes to go other the application for reservation. VERY frustrating!
DEBORAH C