i had to call a number cause the person to help me was on vacation, everything was done over the phone, i was told to leave the key in a drop box.
BARB I.
Customer Reviews for Alma Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was satisfied with the location and no problem with availability... Just make sure that the gas is back in it for your next customers. But other than that service lady was very helpful and understanding and very assured that the problem would be addressed.
Vicki M.Everything went good
Jose J.Well. You should not give a rate when you reserve and the change the rate at the time of pick up. When is to late to shop around. I pay over a 100 dollars more then was when reserve.
nancy G.Appreciated Connie's concern about safety.
Jerry B.Our uhual leaked and all our luggage got wet. However, Connie was very nice and gave us a discount for our trouble. She was very professional and went out of her way to be helpful!!
roxanne H.Military/veterans discount
sherry H.Great service..
John H.The owner at This Alma location was the only man that was a man of his word! Being a man of your word is so hard to find these days but he is, he didn't lie to us like so many locations had. He did not lie to us when we asked if he LITERALLY HAD a truck on his lot that we could rent. We would definitely use the alma location again! We were lied to so many times from macon to swainsboro to pick one up-only to find out there wasn't one (we had reservations and had paid for every rental we went to- Macon to swainsboro. Was told there was a truck on the lot, there wasn't. Swainsboro is the worst location, he is a liar- buyer beware.
Kent K.Very easy process.
John H.Nothing
Renee M.Friendly, Professional Service. Easy transaction and Great to work with. Highly recommend for Ll your moving needs.
Lawrence L.Cup holders were very dirty and sunflower seeds everywhere however that's not the pick up location owners fault at all
nicole O.Lower the cost of the U Haul -rental . I rented truck for about 13 days. The owner was very nice. I have rented in the past he has always been nice and helpful.
MARCUS R.The place I picked it up from was awesome and the guy was super nice. The inside of the rental was nasty with dog or alpaca hair all in it. Other than that it was ok
Heath B.Your old employee didn't even have a jack to unhook the trailer from my truck, and expected me to risk back injury by helping him to unhook the trailer. Then I was over charged for my overage. There are other options than U-Haul, and I will surely use them before using U-Haul again. I will let my friends know the exact particulars on the over charge.
FRANK C.Truck had alot of miles and just felt worn out while driving
maxwell W.Have the equipment that the client request even if you have to get it from another location. I requested an auto transport and got a tow dolly instead which damaged my front end bumper and the under carriage. I will be getting an estimate in a few days and filing a claim since I did have the savemove insurance on it.
Christopher R.Alma location was great I will certainly go back there when I need another trailer
BRUCE C.Friendly and knowledgeable!
pamela B.No slot available for keys.
Lisa L.Clean the truck inside and out BEFORE you give the vehicle to the next customer
Matthew C.Easy pickup, nice guy!
Daniel Casey H.Keep up the good work
dusty W.Give better options for rental equipment.
Patrick M.Truck was dirty, Windshield bad, wiper came off while driving I had to fix it, wasn't the truck I rented, had to pick it up a day early, ended up having to pack around the car carrier
Rufus E.Trailer wasn't cleaned. Tires had low air pressure. Person on site did not have correct information regarding rental equipment.
Stephen Y.In and out with online order
Lesa B.Excellent customer service and new/clean equipment
derrick M.Thank you
herbert F.You can modify the trailer so when you get the car on it you can get out of the door and don't have to crawl out the window
Johnny W.Took a few minutes to get checked in but Eddie was there to assist.
gail W.Continue with the great service and I will always recommend friends.
flonnie N.Ratchet straps for auto transporter could have used some lube
Douglas L.THIS OPERATION WAS EXCLELENT IN EVERY WAY. THE OPERATOR WAS ON TOP OF HIS BUSINESS,
james T.It was great!
Matthew M.easy to work with and did a great job helping me
dianel B.Ustomer servicebwas excellent
Chris S.A bit hard to find. Needs a sign.
Carol H.The trailer gave me trouble, I had to drive 45 to 50 miles per hour. It move to much side to side everytime I hit 55.
jose O.The truck was clean but the front end was out of alignment. This is just a part of proper maintenance. In addition, I would suggest to anyone renting to register online. I didn't and it took an hour to get registered on site. I am glad this is over.
Margaret K.Great . Customer service top of the list in Alma
easter S.