Customer Reviews for Aloha Pallets Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Aloha Pallets Inc

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Robert J. on

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Wonderful, helpful, and polite staff! Mahalo

Kenneth H. on

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Customer did not leave a comment.

Grant J. on

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Charlotte A. on

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Our experience with this location was awesome, the pick up was fast and easy the agent (can't remember her name) that rented us the cargo van very polite and easy going and she explained everything to where we understand the terms and conditions. Had to call to extend my rental, Leilani went out of her to help us extend our rental, she is a type of person that every company needs working for them. Mahalo to all your staff and keep the Aloha. From the Davis's

Allen K. on

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AC did not work.

Jeff T. on

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Fred P. on

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Grant J. on

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Outstanding Service!

Ron D. on

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people there were friendly, professional and went out of their way to accommodate me. couldn't expect more than that.

Clinton N. on

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The owner was very Professional, easy to find, I would definitely refer anyone to rent from here.

Jonathan K. on

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Rental was for 9am. Nobody showed up until 9:30. Very disorganized. Return parking location office was locked at mid afternoon had to go find person to return key. Not very friendly. Won’t be using them again.

kathrine A. on

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Fabulous service!!!!

Stanley M. on

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open earlier

MILES M. on

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It would be nice if Customers had an option of paying a higher daily rental rate with unlimited mileage within a specified geography instead of the current low daily rate + actual used miles. That would give customers on choosing between the two tariff models.

junedale B. on

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Excellent customer service

Thomas V. on

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Nice local company that has friendly and efficient staff. I can’t say enough how great they are to work with.

Dan P. on

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Great people running Aloha Pallets!

Thomas V. on

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Friendly and helpful people. Very pleasant experience. Mahalo!

Jeffrey R. on

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Shop had abbreviated Saturday hours; U-Haul assumed it would be open 8 hours and let me schedule for such.

Shannon F. on

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Super friendly. Lots of aloha! Will use again. Mahalo

Sophia S. on

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When someone makes a 6-hour reservation for a 10 am pick up on a Saturday, you need to let your customers know that the store closes at 1 pm and that you're closed on Sunday. Don't people move on weekends, especially the first weekend of a new month? Lei at Aloha Pallets was absolutely wonderful because she graciously accommodated my very late return. YOU NEED TO GIVE HER A BIG FAT RAISE!!! Lei literally saved my day and exemplified what excellent customer service is. She embodied it and U-Haul should show her how much employees like Lei are appreciated.

Grant J. on

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Customer did not leave a comment.

Andy F. on

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Very friendly and helpful people.

john H. on

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Great place and staff!

Amy S. on

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Friendly staff. Convenient and easy process to rent.

JAMES C. on

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The people that work in this location are AMAZING!! The most helpful and friendly I have ever met! They treat you like Ohana and I would 100% recommend them. Great people great service and rentals in perect condition! Very thankful for the people who work there!

JAMES C. on

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One of the best experiences with Uhaul. The Lady that worked there was so nice and helpful! They had what I needed and helped me with a smile! Fast friendly service. I wish more places were like this.

Nicholas S. on

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Aloha Pallets did above and beyond what we could have asked. The staff is so professional, kind, and considerate. They were able to place us in a rental within an hour and provided us with very attentive customer service. They made our time in Hilo very smooth and stress free. We will definitely do business with Aloha Pallets again.

Kimberly B. on

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Great people, great rate, great experience; mahalo!

ALU L. on

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Staff at this location are so helpful. Excellent customer service!

graham P. on

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Service was quick. No extra questions and extra phone numbers like they do at some u-Haul locations. Van was in good working order and clean, unlike some other U-Haul locations

Wayne M. on

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Customer did not leave a comment.

Tony I. on

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They very nice in the office, they have the family like customer service

Robert G. on

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Customer did not leave a comment.